London Gatwick Airport Terminal Guide

London Gatwick Airport (LGW) is the second busiest airport in London and the ninth busiest in the UK. It has two terminals – North Terminal and South Terminal – which are connected by a shuttle train. The North Terminal at London Gatwick Airport is the smaller of the two terminals and serves mostly European flights. The South Terminal at London Gatwick Airport is the larger of the two terminals and serves both short-haul and long-haul flights. 

Here’s your ultimate terminal guide for London Gatwick Airport.

General Info London Gatwick Airport (LGW)

Below is the snapshot that passengers traveling to and from London Gatwick airport terminals – 

LGW Airport Codes

LGW Runway Data

LGW AirportMap

LGW Terminal Map

Here are some resources where you can find the most up-to-date terminal maps for London Gatwick Airport (LGW): 

• Official website – The airport’s official website should have the most current terminal maps. You can visit https://www.gatwickairport.com/ to access the maps.

• Mobile app – Download the airport’s mobile app, which should have the most recent terminal maps. Search for “Gatwick Airport” in the App Store (for iOS) or Google Play Store (for Android).

• Third-party websites – There are many third-party websites that offer terminal maps for airports around the world, including LGW.

Airlines Operating from London Gatwick Airport (LGW)

There are many airlines operating from London Gatwick Airport (LGW). Some of the major airlines are:

• British Airways – British Airways has a dedicated terminal at Gatwick, known as the South Terminal. The South Terminal of LGW offers flight cancellation, changes, and all other travel related services. 

• EasyJet – EasyJet operates out of the North Terminal at Gatwick Airport, which is the airport’s main terminal. Passengers can check-in for their flights at the airport and range of options for baggage, seating, and in-flight services.

• Ryanair – Ryanair operates from the North Terminal at Gatwick Airport, which is the airport’s second-largest terminal. Zone A includes a dedicated Ryanair checked baggage drop off counter.

• TUI Airways – At London Gatwick International Airport, TUI Airways operates from the North Terminal. The airline has its own check-in desks and self-service kiosks, which are located in Zone C of the terminal.

• Virgin Atlantic – Virgin Atlantic operates out of the North Terminal at LGW. It also has a dedicated Virgin Atlantic unaccompanied minor desk at Zone A. 

• Norwegian Air Shuttle – At LGW, Norwegian Air Shuttle operates out of the North Terminal and offers a range of domestic and international flights to destinations in Europe, Asia, Africa, and the Americas.

• Emirates – Emirates operates from the North Terminal at London Gatwick Airport. You can request flight cancellation, changes, add baggage, and more at the Emirates check-in counter. 

• Qatar Airways – Passengers can use the Qatar Airways baggage delivery service for an additional fee. If you have checked-in luggage, it can be collected at the baggage reclaim area.

• Turkish Airlines – Turkish Airlines operates from the North Terminal at London Gatwick Airport. Passengers can request flight changes, seat upgrades, and more at the check-in counter of Turkish airlines at LGW. 

There are also many other airlines that operate from London Gatwick Airport, including low-cost carriers and regional airlines.

Nearest Airport to London Gatwick Airport (LGW)

The nearest airport to London Gatwick Airport (LGW) is 

• London Heathrow Airport (LHR), which is approximately 38 miles (61 kilometers) northwest of LGW. 
• London City Airport (LCY), which is approximately 29 miles (46 kilometers) northeast of LGW.
• London Stansted Airport (STN), which is approximately 77 miles (124 kilometers) northeast of LGW.
• London Luton Airport (LTN), There are approximately 70 miles between Gatwick and Luton (113km). 

London Gatwick Airport Terminals

LGW has two terminals – North Terminal and South Terminal – which are connected by a shuttle train. 

London Gatwick Airport North Terminal

Here’s everything you need to know about the London Gatwick Airport North Terminal

• Departure area – The London Gatwick Airport departures area of the North Terminal is split into two levels – Level 3 and Level 4. 

• Check-in – Check-in desks are located on Level 3 and are divided into zones according to airlines. There are self-service check-in kiosks available if you prefer to check in yourself. You can also check in online or via the airline’s app before you arrive at the airport.

• Shops, restaurants, and services – Once you’ve cleared security, you’ll find a variety of shops, restaurants, and services in the departure lounge. Here are some highlights:
  • Dixons Travel – electronics store
  • Boots – pharmacy and health & beauty store
  • Superdrug – health & beauty store
  • Hamleys – toy store
  • WHSmith – books, magazines, and convenience store
  • Pret A Manger – coffee and food
  • Wagamama – Japanese cuisine
  • Nando’s – peri-peri chicken restaurant

• Arrival – London Gatwick Airport arrivals area is located on Level 2. After disembarking your flight, follow the signs to immigration and baggage reclaim. If you need to use the restroom or grab a snack, there are facilities available before you reach immigration.

• Immigration – If you’re a UK or EU passport holder, you can use the ePassport gates to speed up your entry into the country. If you have a non-UK passport, you’ll need to queue at the immigration desks.

• Baggage reclaim – After clearing immigration, follow the signs to baggage reclaim. There are screens indicating which carousel your baggage will be on. If your baggage is delayed or lost, head to the airline’s baggage service desk for assistance.

London Gatwick Airport South Terminal

This guide will provide you with all the essential information you need to navigate the London Gatwick airport South Terminal, from arriving at the airport to departing on your flight.

• Check-In – There are several check-in options available at Gatwick South Terminal, including self-service kiosks, online check-in, and traditional check-in desks. Check with your airline to see what options are available for your flight.

• Security – Gatwick Airport has a dedicated security area for the South Terminal, with multiple lanes to keep things moving quickly. You’ll need to remove liquids and electronics from your carry-on luggage and pass through a metal detector or body scanner. Make sure to check the latest security regulations before you travel to avoid any surprises.

• Shopping – Gatwick South Terminal has a wide range of shops, from high-end boutiques to duty-free stores. You’ll find everything from fashion and accessories to electronics and souvenirs. Some of the most popular shops include 
  • Boots, Dixons Travel, and Harrods.

• Dining: Some of the most popular restaurants include Wagamama, Giraffe, and Wetherspoon.

List of Airlines Use LGW Airport Terminals

Security and Customs at London Gatwick International Airport

London Gatwick International Airport has a range of security measures in place to ensure the safety of passengers and airport staff. Some of these security measures include:

• Baggage screening – All baggage is screened for explosives and other dangerous materials before it is loaded onto the plane.

• Body scanners – Passengers are required to go through body scanners to detect any hidden items that may be a threat to aviation security.

• Security personnel – Trained security personnel are stationed at various points in the airport to detect and deter potential security threats.

• X-ray machines –  All carry-on baggage is screened through x-ray machines to identify any prohibited items.

• Passenger profiling – Passengers may be selected for additional screening based on their travel history or other factors that raise security concerns.

In addition to these security measures, London Gatwick Airport (LGW) has customs and immigration procedures in place to ensure that passengers comply with UK laws and regulations. These procedures include:

• Immigration control –  All passengers entering the UK must pass through immigration control, where their passports and travel documents are checked to ensure that they are valid.

• Customs control – Passengers must declare any items they are bringing into the UK that exceed the duty-free allowances. Customs officers may inspect luggage and seize items that are prohibited or illegal.

• Border Force – The Border Force is responsible for enforcing UK immigration and customs laws at ports of entry, including airports. They may question passengers and conduct searches to detect any potential threats to national security.

Overall, London Gatwick International Airport takes security and customs very seriously and has a range of measures in place to ensure the safety and security of all passengers and staff.

London Gatwick Airport Lounges

London Gatwick International Airport has several lounges that are available for passengers to access. Some of the best include – 

• No1 Lounge – This lounge is located in both the North and South terminals of Gatwick Airport. It offers comfortable seating, complimentary food and drinks, and Wi-Fi.

• Club Aspire Lounge – This lounge is located in the South terminal of Gatwick Airport. It offers a quiet space to relax, complimentary food and drinks, and access to shower facilities.

• My Lounge – This lounge is located in the North terminal of Gatwick Airport. It offers a relaxed atmosphere with comfortable seating, complimentary food and drinks, and games and entertainment.

• British Airways Lounge – This lounge is located in both the North and South terminals of Gatwick Airport. It offers a premium experience with comfortable seating, complimentary food and drinks, and shower facilities.

• Virgin Atlantic Clubhouse – This lounge is located in the North terminal of Gatwick Airport. It offers a luxurious experience with fine dining, a bar, and shower facilities.

Note that access to these Gatwick airport lounges may vary depending on the airline and class of travel, as well as membership status with certain lounge programs. It’s always a good idea to check with your airline or lounge program to confirm your eligibility for lounge access.

Dining and Drinks at London Gatwick International Airport

London Gatwick Airport (LGW) has a wide range of dining and drinking options available to travelers. Here are some of the options:

• Gordon Ramsay Plane Food – This is a restaurant created by the famous chef Gordon Ramsay, which offers an à la carte menu with a focus on seasonal ingredients.

• Nandos – A popular fast-casual chain that serves peri-peri chicken and other grilled dishes.

• Pret a Manger –  A popular café chain that offers sandwiches, salads, and baked goods.

• Wetherspoons – A pub chain that serves traditional British pub food and a wide range of beers, wines, and spirits.

• Costa Coffee – A popular coffee chain that offers a wide range of coffee and tea beverages, as well as sandwiches, cakes, and pastries.

• Yo! Sushi – A conveyor belt sushi restaurant that offers a wide range of Japanese dishes, including sushi, sashimi, and tempura.

• Jamie’s Italian –  A restaurant created by the famous chef Jamie Oliver, which offers Italian cuisine with a modern twist.

• The London Bar – A stylish bar that offers a wide range of cocktails, beers, wines, and spirits, as well as a menu of small plates.

• Giraffe – A casual restaurant chain that offers a diverse menu of international dishes, including burgers, salads, and curries.

These are just some of the dining and drinking options available at London Gatwick International Airport. Travelers will find a variety of cuisines and price points to suit their tastes and budget.

LGW Airport Wi-Fi and Charging Stations

However, here’s some general information that may be helpful:

• Wi-Fi – LGW airport offers free Wi-Fi for passengers. There may be limits on data usage or session time, so check the terms and conditions before connecting.

• Charging Stations – There are charging stations available throughout the airport, including in the departure lounge, near the gates, and in the seating areas. These charging stations typically provide both USB and electrical outlets for charging devices. 

In general, it’s a good idea to bring a portable charger or extra battery pack if you’ll be traveling for an extended period or have a lot of devices to charge.

London Gatwick Airport Lost and Found

If you have lost something at London Gatwick Airport (LGW), the first thing you should do is contact the airport’s lost and found department. Here’s how you can do it:

• Online Form – You can submit an online lost property form on the official Gatwick Airport website. Go to the “Lost Property” section and fill out the form with the details of your lost item.

• Phone – You can call the lost property office at +44 344 892 0322 to report a lost item or make an inquiry.

• Email – You can also email the lost property office at lost.property@gatwickairport.com.

When reporting your lost item make sure to provide as much detail as possible, including 

• A description of the item, the date and time it was lost, the location where it was lost, and any unique identifying marks or features. 
• If possible, provide a photo of the item. The more information you can provide, the better chance you have of recovering your lost item.
• If your lost item is found, the airport’s lost property team will contact you to arrange for its return. 
• They may ask you to provide proof of ownership, such as a receipt or photo ID. Note that there may be a fee for the return of your item.
• It’s important to report a lost item as soon as possible to increase the chances of it being found and returned to you.

Facilities and services at the London Gatwick Airport

London Gatwick Airport (LGW)  is one of the major airports in London and offers a wide range of facilities and services to passengers. Some of these facilities and services include:

• Currency Exchange and ATMs –  There are several currency exchange desks and ATMs located throughout the airport, making it easy for passengers to obtain cash or exchange currency.

• Car Rental – London Gatwick Airport has several car rental companies located in the terminal buildings, making it easy for passengers to rent a car and travel around London.

• Parking – The airport has several parking options available, including short-term and long-term parking. There are also several meet and greet services available, allowing passengers to drop off their cars at a designated area and have them parked for them.

• Baggage Storage – Passengers can store their luggage in a secure storage facility located in the South Terminal.

• Special Assistance – The airport offers special assistance to passengers with disabilities or reduced mobility. This includes wheelchair assistance, dedicated seating areas, and accessible toilets.

• Children’s Play Areas –  There are several children’s play areas located throughout the airport, providing entertainment and activities for young passengers.

• Business Services – The airport has several business services available, including meeting rooms, conference facilities, and workstations equipped with power sockets and free Wi-Fi.

Travel to and from LGW

LGW, or London Gatwick Airport, is a major international airport located south of London in West Sussex, England. There are several ways to travel to and from LGW, including:

• Train – The Gatwick Express is a non-stop train service that runs between London Victoria and Gatwick Airport. The journey takes around 30 minutes and trains run every 15 minutes.

• Bus – There are several bus services that run between London and Gatwick Airport, including National Express, easyBus, and megabus. The journey time can vary depending on the traffic, but it usually takes around 1-2 hours.

• Taxi or private car – Taxis and private cars can be hired to take you to and from Gatwick Airport. The journey time and cost will depend on your starting location and traffic conditions.

• Car rental – You can rent a car from one of the many car rental companies located at Gatwick Airport. This is a good option if you plan to travel around the area during your stay.

It’s always a good idea to check the transportation options and their schedules before you travel to make sure you can plan your journey efficiently.

Directions by Car to London Gatwick International Airport

 Please note that the exact directions may vary depending on your starting point in London.

• From central London, take the A23 towards Croydon.
• Follow the signs for Gatwick Airport.
• Take the M23 motorway southbound towards Gatwick.
• At junction 9, take the exit for Gatwick Airport.
• Follow the signs for the appropriate terminal (North or South)

Alternatively, you can use a GPS navigation system or online maps to get more detailed directions based on your exact starting location. It’s also a good idea to check the traffic conditions before you set off to ensure you have enough time to reach the airport.

Parking at London Gatwick Airport 

Here are some of the options for London Gatwick Airport parking:

• Long Stay Parking –  This is a cost-effective option for travelers who need to park for a few days or more. The Long Stay car park is located on the airport’s grounds, and a free shuttle bus runs between the car park and the terminal buildings every 10-15 minutes.

• Short Stay Parking – This is ideal for travelers who need to park for a few hours or up to a day. The Short Stay car park is located within walking distance of Gatwick airport South Terminal parking, making it a convenient option.

• Premium Parking – This is a premium parking option located within walking distance of the terminal buildings. It offers extra-wide parking spaces and a dedicated fast-track lane through security.

• Valet Parking – This is the most convenient parking option, where you can drop your car off at the terminal and have it parked for you. You can also have your car cleaned while you are away.

• Off-site Parking – There are several off-site parking options available near Gatwick Airport, which can offer lower rates than on-site parking. These include parking providers such as APH, Cophall Parking, and Purple Parking.

It’s always a good idea to book your parking in advance to get the best rates and ensure availability. You can book parking online through the Gatwick Airport website or through a third-party parking provider.

Car Rental at London Gatwick Airport

There are several car rental companies that operate at London Gatwick International Airport. Some of the most popular options include:

• Hertz – Hertz has a location at Gatwick Airport’s South Terminal. They offer a wide range of cars, including luxury vehicles and vans.

• Avis – Avis has locations at both the North and South Terminals at Gatwick Airport. They offer a range of vehicles, including economy, luxury, and SUVs.

• Enterprise – Enterprise has a location at Gatwick Airport’s North Terminal. They offer a range of vehicles, including economy, compact, and SUVs.

• Europcar – Europcar has a location at both the North and South Terminals at Gatwick Airport. They offer a range of vehicles, including economy, compact, and luxury cars.

• Budget – Budget has a location at Gatwick Airport’s North Terminal. They offer a range of vehicles, including economy, compact, and SUVs.

Airport Hotels at London Gatwick Airport

There are several airport hotels located near London Gatwick Airport. Here are a few options:

• Hilton London Gatwick Airport – This hotel is located directly connected to the South Terminal of Gatwick Airport via a covered walkway. It features soundproofed rooms, a fitness center, and a range of dining options.

• Sofitel London Gatwick –  This hotel is also connected to the North Terminal of Gatwick Airport via a covered walkway. It features modern rooms, a fitness center, and two restaurants.

• YOTELAIR London Gatwick – This hotel is located inside the South Terminal of Gatwick Airport, so it’s convenient for travelers with early morning flights. The rooms are small but functional and feature a flat-screen TV and a private bathroom.

• Premier Inn London Gatwick Airport (North Terminal) – This hotel is located just a few minutes’ walk from the North Terminal of Gatwick Airport. It features comfortable rooms, an on-site restaurant, and a bar.

• Courtyard by Marriott London Gatwick Airport – This hotel is located just a 10-minute drive from Gatwick Airport and offers a shuttle service to and from the airport. It features modern rooms, a fitness center, and an on-site restaurant.

In conclusion, London Gatwick Airport (LGW) is a bustling and well-equipped airport that offers a range of amenities and services to travelers. From shopping and dining to relaxation and entertainment, there is plenty to keep passengers occupied during their time at the airport.

Frequently Asked Questions