Air Canada Unaccompanied Minor Policy

The Air Canada unaccompanied minor policy has laid down crucial rules and regulations, restrictions, and fundamentals for the parent/ guardian to secure a safe and comfortable travel experience for the children traveling alone. 

Here is all the information you need to know before your child’s first unaccompanied journey with the airline. 

What Guidelines are laid under the Air Canada Unaccompanied Minor Policy?

Here are the guidelines that the passengers must follow to book their child as an Unaccompanied Minor on reservations with Air Canada. 

• An adult fare must be purchased for Air Canada unaccompanied minors. 
• Only adult passengers aged 16 and above can act as accompanying adults for minors below age 12. 
• The service can be booked via Air Canada reservation associates or your travel agent. 
• Air Canada flight changes are not permitted for minors flying alone.
• The minors are advised to be seated in the last three rows of the aircraft. This way the crew members can attend to the child’s needs.
• The unaccompanied minor service can not be availed on the same day as departure.
•  A child with a medical condition cannot travel without valid medical approval. 

Air Canada Airlines Unaccompanied Minor Policy Restrictions

Here are all the restrictions that you need to consider before booking the unaccompanied minor service – 

• The minor is not permitted to travel unaccompanied if he/ she is severely allergic to –
  • Cats
  • Peanuts or related products
  • Is deaf or blind
  • Medical condition with special needs.
  • Negatively to air travel without an adult with him/ her. 
• Unaccompanied minors are restricted to travel with Pets in the cabin of Air Canada airlines.
• The service is not available on connecting flights or Codeshare flights. 
• Online check-in is not permitted. Minors need to approach the Air Canada check-in counter at the airport.

What are the Stages of Travel for Unaccompanied Minors on Air Canada?

The unaccompanied minor is taken care of at each step of the process. The child’s security is a priority and the executive takes care from check-in till the time the child reaches the destination. 

Preparing to Fly and Drop-Off

Discuss the trip details with the child and also inform the airline staff members of crucial details like whether the child has any allergies or disabilities, any special requests, and things to keep in mind for a convenient trip. The unaccompanied minor must be taken by a parent or responsible guardian at the airport. 

At the Airport

The Air Canada agent will collect the child and begin the check-in requirements and security check-in. Make sure that the child wears an ID with name and contact details and submit the Air Canada Unaccompanied form for consent, Passenger Escort form, and Photo identification at the counter. 

Note: Passenger escort facility is not applicable for International flights due to security reasons. (Including U.S.)

During  Flight,

The child is usually seated at the end of the row so the crew members and flight attendants are available to cater to the child’s demands. 

Unaccompanied Minor Pick-Up

Parents and the legal guardian of the child must present a valid and updated government-issued photo identity proof and gate pass. Reach the airport 2 hours before the flight and inform the airline if another person may pick up the child to verify identification. 

What documents do you require to Avail of Air Canada Unaccompanied Minor Policy?

Air Canada has a support facility providing passengers with all the essential documents to facilitate an authenticated and safe process for the children. Keep the documents like passport, VISA, and boarding passes handy with the accompanying child at the airport. 

The accompanying adult must carry the following documents at the time of check-in:

• Government-issued- identity proof like a Driver’s license, passport, or birth certificate 
• Unaccompanied Minor Consent Form
• Valid and updated name, contact, and location details of the adult who will greet the unaccompanied minor at the destination of the itinerary. 
• A copy of the minor identity proof like a Passport or Birth certificate
• Minor’s Birth certificate, Health card 
• Completed “Request for Carriage” form

What Are the Age Criteria For Unaccompanied Minors With Air Canada?

Air Canada ensures that the passengers are well aware of the Air Canada unaccompanied minor age restrictions. It allows the passengers to make optimum decisions for minors traveling on the aircraft.

How to Book the Air Canada Unaccompanied Minor Services for your Child?

Here are the following options that allow passengers to request the unaccompanied minor service – 

Online/ Website Booking

Here are the steps to request the unaccompanied minor service online – 

• Visit the Air Canada website.
• Choose “Air Canada Customer Relations” to send an email to make a request. 
• Under the “General request” section, Choose Child seating under 15 years and type the age. 
• Follow the on-page instructions with details like name, email of passenger, address, and Government issued identity proof. 
• Inform the special requests, and disabilities, if any. 
• Complete the payment. 
• The Airline will send an email confirmation and inform the passengers of the guidelines and required documentation. 

Travel Agent

Passengers can request the Air Canada unaccompanied minor service through the travel agent – 

• Contact the travel agent.
• Request “Unaccompanied minor policy” and inform them that the child will be traveling unaccompanied. 
• The travel agent will collect details like the Minor birth certificate, name, address, and any special requests. 
• The travel agent will process the request.
• Complete the necessary payment. 
• You will receive the email confirmation after the agent processes the request. 

Live Chat

Live Chat is a feature available for passengers who wish to seek assistance with Air Canada unaccompanied minor policy. They can find the Live Chat option at the bottom of the page or the Customer Support page. 

• Click on “Live Chat” and choose the desired language. 
• A chatbot is assigned. 
• Type your concern i.e. Unaccompanied minor in the dialog box. 
• You will receive multiple choices. 
• Choose the choice that suits your requirement and complete the process. 
• Initiate payment once the application process is completed. 

Sharing Queries and Doubts Via Social Media 

Social media is an interactive platform to simplify the process between passengers and Air Canada. The airline is active on the following platforms and offers quick redressal for passengers. Connect with the airline staff on platforms,

What is the Air Canada Unaccompanied Minor Fee? 

Passengers are charged a one-way fare under the Air Canada policy for unaccompanied minors.  Below is the overview of the one-way directional costs charged by the Airlines to facilitate unaccompanied minor travel.

We hope that article was useful and you can use this information in your next journey with Air Canada. You can contact us for other Airline related queries and concerns. 

Frequently Asked Questions