Frontier Airlines Cancellation Policy

Frontier Airlines Cancellation Policy

Frontier Airlines Cancellation Policy

Whether there is an emergency or just a simple change in your travel plans, it can lead to ticket cancellations. Since most passengers are not prepared for cancellations, they are caught up when initiating the process. But to ease the process and provide the customers with great convenience, this air operator has designed the Frontier Airlines cancellation policy. To learn more about the same, you should know that it is available to explain everything related to flight changes and cancellations in 2022 and possibly beyond. Apart from this, it is only your responsibility to read and review every aspect of this policy prior to any booking. You must understand the terms & conditions related to the flight cancellation, change, compensation for delayed flights, and refunds. 

Frontier Cancellation Policy 2022

Unavoidable circumstances or events may occur at any time or without any prior notice. When this happens and you are not able to change your travel plan, canceling your tickets with Frontier Airlines is the only best option left. You can cancel your tickets and request a full refund too in such instances. 

Frontier Cancellation Policy Rules

When you have to cancel Frontier flights, you have to follow the policy’s norms. These norms or rules depend on the ticket type you have. In addition, they are influenced by factors like the time of ticket cancelation, the reason for the action, and more.

The following rules of the latest Frontier cancellation policy are in accordance with these factors:

  • If you are canceling the ticket within 24 hours of the booking and 7 days before the scheduled departure, then you are less likely to face any complexities in the process.
  • Sometimes the flight is canceled by the airline. It will then provide you with an alternative option to fly. You may decide whether or not to take the alternative one.
  • When you have a refundable ticket (the WORKS bundle), flight cancellations are easily possible.
  • Award tickets can be canceled at least 180 days prior to the scheduled departure.
  • Standard tickets should be canceled and requested for a refund up to 60 days (2 months) before the scheduled departure.
  • Last Seat Award tickets are refundable, as per the Frontier Airline cancellation policy.
  • In case of the occurrence of a special event/circumstance like the serious illness or death of the ticketed passenger or his close family member, you can reverse your flight tickets. However, you will need to present the necessary documents for the verification of the cancellation reason.
  • Depending on the specific conditions or the Frontier flight cancellation policy of the tickets purchased, you may need to pay an amount as the fee.
  • You should change or cancel your booking prior to the scheduled check-in time for your flight i.e. 45 minutes and 60 minutes before the scheduled departure of domestic and international flights respectively.
  • Along with the cancellation policy, the inability to follow the other policies of the airline may cause inconvenience. This may even require you to cancel your flight. With respect to the Frontier Airlines baggage policy, in particular, such an instance can occur.

Thus, as you can see, the cancellations policy has rules. Before you cancel or reverse your booking, make sure that you abide by them. On failing to do so, you will either face difficulties with respect to cancellation or not be able to reverse the ticket at all.

Frontier 24 Hour Cancellation Policy

24-hour is the risk-free window that is provided by the airline to its passengers irrespective of the class chosen by them. As per this, you can cancel or change your flight ticket for free and request a full refund. During this period, the Frontier 24 hour cancellation policy enables you to reverse your tickets at possibly no cancellation charge.

Rules of Frontier Free Cancellation within 24 Hours

Frontier 24 hour cancellations are easily available. However, you need to follow certain rules to avail of the policy’s benefits. The benefits extend to almost every type of ticket featured by the carrier. Hence, the rules also become applicable to them.

Some more details of the same have been pointed out below. Please take a look:

  • This policy allows you to cancel your ticket for free, regardless of the type or class chosen.
  • Irrespective of the destination chosen, every passenger gets the benefit of free cancellation.
  • To avail of the benefits of the Frontier 24-hour cancellation policy, the scheduled departure of your flight should be within 7 or more days.

Frontier Airlines Cancellation Policy for COVID

Keeping the ongoing threat of COVID-19, the airline has made a specific Frontier COVID cancel policy for its passengers. As per the policy, travelers can cancel their tickets for free if they are booked between 22nd December 2022 and 30th September 2021. In case you cancel tickets that are booked after 30th September 2021, a cancellation fee will be applied as per the fare type and destination you have chosen. You can also get in touch with Frontier’s customer support to get detailed information about the coronavirus policies and related rules.

Tip: The Frontier Airlines cancellation policy COVID-19 is useful when the pandemic is the reason why you do not wish to continue with your trip. The policy can best assist you when you cancel the flight sooner due to this reason. 

It is vital to note that sometimes, even the carrier can cancel your flight due to the pandemic. This is done in accordance with the Frontier Airlines COVID cancellation policy.

If you want to cancel a Frontier flight due to serious illness right before the flight, you can do it easily. Concerns as genuine as this one are taken into account by certain airlines and Frontier is one among them.

The Frontier Airlines cancellation policy gives the benefits to its passengers to cancel or change their flights in case they fall seriously ill or if the ticketed passenger or a close member in their family dies. However, the airline will ask you to provide it with the necessary documents such as a death certificate, medical certificate, etc., to proceed with the refund request.

Climatic Conditions and Frontier Cancellation Policy

The policy for the Frontier Airlines cancellation caters to climatic conditions or other reasons that are out of its control. Some of these can also account for air traffic control, bird strikes, etc. In such conditions, the policy or feature will help you choose either the next available flight at no extra cost or simply submit your request for a refund. Before you decide something, please keep in mind that no compensation will be provided for the possible rescheduling, cancellations, and delays. Since the conditions will be beyond the control of the airline, it will not be accountable to compensate the passengers for the inconvenience.

Frontier Airlines Flight Delay Compensation and Rules

Flight delays can be caused due to any reason. It may include man-made reasons or occur due to natural calamities. However, as per Frontier Airlines terms and conditions, you will only be compensated for the delays that are within the control of the airline.

If you talk about the reasons that are within the control of the airline, then they may include aircraft damage, mechanical issues, delayed or misplaced baggage, etc. When such things happen, you will be provided with a confirmed seat in the next available/alternative flight at no extra cost. If the available flight does not suit your specific schedule, then you can request a full refund for the portions that are unused.

Frontier Cancellation Fee

When you cancel Frontier flights, you may or may not be liable to pay a fee. This can be determined on the basis of the ticket you have. Also, the time at which you are reversing your ticket will be taken into consideration. Thus, as per the Frontier Airlines cancellation policy, the applicable charges will greatly depend on when you choose to cancel the ticket. In case they are applicable, you should know the fee prior to taking the action.

Have a look at the following table to learn more about the same: 

Time of Ticket CancellationApplicable Cancellation Fees
Within 24 hours of the bookingN/A
60 or more days before the scheduled departureN/A
7-59 days before the scheduled departureUS$49
6 or fewer days before the scheduled departure (including the same day cancellation)US$79

Kindly validate the cancellation fees tabulated here as slight variations are possible. These variations will depend on the airline. It holds the right to add or decrease the cancellation cost as and when required.

Important Points of Frontier Cancellation Fees

As per the Frontier Airlines cancellation policy 2022, you will need to pay a fee in different scenarios. For instance, when you cancel your standard tickets, you will need to pay the cancellation fee in that case. The airline will deduct the applicable fee and refund the rest of the amount. In addition to this, the non-refundable redeposit fees will be charged by the airline if you cancel any award ticket.

Cancellation Fees of Frontier Airlines for the WORKS Bundle

In accordance with the Frontier Airlines cancellations rules, cancellation fees will be waived off for those who have WORKS bundle tickets. It is a bundle that comes with a number of benefits including the flexibility of cancellation. After canceling such tickets, the full value of it will be retained. However, it will be done as a single-use travel credit which will be valid for only 1 year from the date of transaction. 

Here are some important points regarding the same:

  • No residual value of the ticket will remain if you use the amount even when there is some balance left, as is given in the Frontier Airlines cancellation policy.
  • In case the amount of new booking is not covered by the issued travel credits, you can pay the rest of the amount by using your credit card.
  • Please keep in mind that travel credits issued by the airline are not transferable. Hence, the original passenger will be the only one who can utilize the same. 

Kindly, remember that cancellation fees will be waived off for the WORKS bundle bookings/tickets but change fees will be levied by Frontier Airlines. 

You may see the following to learn more about the applicable change fees:

Time of Booking ChangeType of the TicketApplicable Change Fees
7-59 days before the scheduled departure  Standard TicketsUS$39 per passenger for a one-way trip
6 or fewer days prior to your scheduled departure (inclusive of the same day)US$59 per passenger for a one-way trip
7 or less days prior to the scheduled departure (for the bookings done between 22nd December 2020 and 31st March 2021)Award TicketsUS$99

Important: Passengers who have issued tickets on Frontier Airlines between 31st August and 30th September 2020 can change the booking for free but only once. However, they will need to change the same at least 7 days before the scheduled departure. When this is not possible, you may consider it as another reason for flight cancellation.

Factors to Avoid Cancellation Fee

Depending on the budget of certain travelers, the cancellation fee may appear to be high or low. In case you find it to be high, you should know that in some instances, it is possible to avoid this charge. This is dependent on certain factors. Some of these factors have been stated as follows:

  • When Frontier cancel flights, you will either be compensated or given an alternative flight to complete your travel with. Paying for cancellation will not be required in this regard.
  • It is best to purchase flight tickets when you are assured of traveling with this carrier. Having said that, you should try to make the reservation at least 7 days in advance. In this way, the chances of cancellation from your end will not be high.
  • Despite accurate planning, you may feel the need to reverse your booking. This can be due to non-negligible circumstances. Then exercising the 24-hour policy of the airline will be an excellent idea. With the option of Frontier free cancellation within 24 hours, you will not be required to pay any charge.
  • Members who have the status of the Elite Level with this carrier can go for free cancellations.

Frontier Refund Policy

The Frontier Airlines refund policy is created by this air operator to help its passengers get a full refund. Being a passenger-friendly or passenger-centric air operator in the country, Frontier always tries to make things easy and comfortable for its passengers. This is one of the reasons why it understands that unwanted things can happen to anyone. Hence, the passengers must not suffer unnecessarily. That is why the refund policy is considered the best among all.

Please note, however, that the benefits of the refund policy will only be provided in the scenarios mentioned below:

  • In accordance with the Frontier refund policy, if the ticket is booked at least seven days in advance, then it will be eligible for refunds.
  • In case the passenger cancels the ticket within 24 hours of the purchase, refund requests can be accepted.
  • When a passenger is having a WORKS bundle ticket, he or she can cancel it before the scheduled departure.
  • Any flight ticket can be canceled for free during the waiver period of the COVID-19 pandemic. However, the ticket must be issued between 22nd December 2020 and 30th September 2021.
  • As per the Frontier cancellation policy, any type of ticket can be canceled up to 60 days before the scheduled departure.
  • Award tickets can be canceled up to 180 days before the scheduled departure.
  • If the ticketed passenger falls sick or expires or any of his close family members dies, then cancellation can be done for free and a full refund will be provided. However, it is subject to submitting the necessary documents.

Points to Remember for Frontier Airlines Refund

Even though Frontier Airlines is best recognized for its flexible and easy to understand policies, it is good to keep the following points (or conditions) in your mind while canceling the flight and requesting refunds: 

  • The airline will provide all refunds in the original form chosen for the payment. For instance, when you have paid the amount via a credit card, you will get the amount in it only.
  • Frontier Airlines will take at least 7 working days to process the refund request. However, it may take 2-3 cycles to reflect in the passenger’s account statement.
  • As a part of the Frontier Airlines refund policy, you can check the status of the amount to be credited. The most reliable way to do so will be by connecting with the air operator.
  • You will get a full refund if no portion is used. It will include the fare amount along with the ancillary purchases such as seat assignments, baggage, government taxes, and other charges.
  • Sometimes, some portion of the ticket may have been used by a passenger. Then the airline will refund the rest of the amount along with the amount spent on additional or ancillary purchases.

How to Cancel Frontier Flights?

Being a passenger-friendly airline, Frontier offers different methods so that travelers can choose their preferred mode. Thus, they can cancel their tickets with great ease. To cancel your flight tickets, you can use one of the following modes mainly:

  • Via the official website
  • Through a phone call

The online method to cancel Frontier flights is more suitable for those who have sufficient time left prior to reversal. When an urgency occurs, you can personally contact the operator. Its agents will try to reverse your ticket at the earliest date possible.

Detailed information about these cancellation methods has been given below. 

Method 1: Via Official Website

The main site of this carrier works as a reliable approach to cancellations. At any point in time, you can access the site and make the expected change. You can do so via any device by signing in to the same account using which the tickets have been booked. With the option of Manage Trips, you will find it much easier to make use of the Frontier Airline cancellation policy.

  • Go to the official website of “Frontier Airlines”.
  • Then you have to find and click on the “Manage Trip” option.
  • After this, you are required to select the “Review/Change” feature and click on it.
  • Now, enter the requested details such as the passenger’s last name and 6-digit confirmation code.
  • Hit the “Search” button afterward to get the details of your flight.
  • Click on the flight that you want to cancel.

Please remain on the website’s page for as long as final confirmation of the change is shown on it. In case the site does not inform you about the same, you can access your email account. This should be the one that is registered on Frontier. You may have received an electronic message from the carrier. Go through it to make certain that you have been able to cancel Frontier flights booked by you. 

Tip: The air operator has also made an application that works on most devices and OS. Features such as Frontier Airlines cancellation policy 2022 can be accessed through this app too. As you sign in to the application, you can look for the feature. Via the mobile application, the procedure to cancel flights shall be more or less similar to that of the website.

Method 2: By Making a phone call

This airline understands that a flyer may have varying needs with respect to a booking’s cancellation. As a part of these needs, canceling tickets offline may seem more favorable to some of them. With respect to this reason, the operator has enabled cancellations offline.

To avail of the service, under the Frontier Airlines cancelation policy, you can call the operator. You can dial its customer support number to connect with the air operator’s representative and cancel your ticket.

For successful cancellation, you will have to share information such as the following with the operator:

  • Booking number of your ticket
  • Confirmation of your destination city/state
  • Your personal details

It is essential to realize that for offline cancellations, you can also try visiting the airport. The representatives of the airline are possibly available there as well. You can reach the airport at the soonest. Then you can share your concern regarding flight cancellation. In accordance with the Frontier Airlines cancelation policy, the representative will let you know whether or not reversal is possible. If yes, then the rest of the procedure will be shared with you.

In a Nutshell,

Knowing every aspect of the Frontier cancellation policy will help you avoid so many issues. In case there are some unavoidable circumstances and you need to cancel your tickets, you can rely on this feature. In addition to this, when you know the policy and its rules, you will have an idea as to how and where you can save yourself from paying an extra amount. If you have any doubts or queries about the cancellation and refund policies, you are advised to get in touch with the customer support of Frontier Airlines to find more information and plan your trip better.

Frontier Airlines Cancellation Policy FAQs

Some of common Frontier Airlines Cancellation Policy FAQs:-

Can I cancel my Frontier flight?

Yes, you may cancel your Frontier ticket at any time. But to get a full refund, you will be needed to follow the rules of the Frontier cancellation policy. For instance, if you cancel within 24 hours of your booking, then you will be possibly provided with a full amount as a refund irrespective of the travel class and the destination chosen by you. You may also save on the cancellation fees by purchasing the WORKS bundle ticket. Apart from this consideration, you will be needed to submit the cancellation fees depending on factors like the travel class, destination, and the time for cancellation chosen.

How to cancel a Frontier flight?

To cancel Frontier flights, you can either opt for the online method or simply do it via a phone call. Browse through the official site of Frontier. Search for the option “Manage Trip” and click on it once you find it. Choose “Review/Change”. Then you may cancel the flight. If you think that online cancellation is a bit tricky, then you may dial the customer support number of Frontier Airlines, which is 801-401-9000. A representative of the carrier will connect with you. Just provide him/her with the details he/she needs. Once you are done with it, he/she will initiate this cancellation procedure.

How often does frontier cancel flights? 

Just like any other airline, Frontier can also cancel flights. Since it flies quite frequently to a number of cities within and outside the country, cancellations can occur due to man-made and other reasons i.e. natural disasters. It is advisable to connect with the customer support of Frontier Airlines in case you are unable to check the status of your flight to know the same.

How much does it cost to cancel a Frontier flight?

If you are canceling your ticket within the first 24 hours of the purchase and 7 days before the flight’s scheduled departure, then you may do it for free. But if you are missing this risk-free window, then you will have to make the payment of a Frontier cancellation fee based on the class, destination, and time chosen for canceling the ticket.

How to request a refund from Frontier Airlines?

To request a refund, you will be needed to log in to the “My Trip” account on the main website. After that, you can follow the on-screen instructions to complete the refund request. You may also call on 801-401-9000 to get professional support for placing your refund request.

Can you cancel a flight after checking in?

No, as per all the cancellation rules and policies of Frontier, you must either change or try to cancel bookings before this flight’s scheduled check-in time of the flight i.e. 45 minutes for domestic routes and around 60 minutes for international flights. For any other reason, you can always call the Frontier customer support team.

Can I cancel my Frontier flight and get a refund?

You can get your refund if you cancel or reverse the tickets under the Frontier 24 hour cancellation policy. As per this policy, the passengers are allowed to cancel their Frontier flight tickets within the initial 24 hours of the reservations/bookings but 7 days before the flight’s scheduled departure. Besides, in case you’re having the WORKS bundle ticket, you can additionally get your refund upon cancellation.

How long does it take to get a refund from Frontier Airlines?

In general, the airline will take 7 business days to proceed with the request. But the refunds will reflect in your account in 2-3 cycles. In case this does not happen, please get in touch immediately with the air operator to know the status of the amount.

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Marc N. Smith
5 months ago

Frontier Airlines cancels flights when it is not really safe to fly. This can be great for both passengers and the airline’s crew. I am also satisfied with the 2022 policy which lets the passengers cancel their tickets. Whenever I book a ticket and there is even the slightest possibility of not going forward with the plan, I know that I can easily cancel it.

5 months ago

Frontier flight cancellations can be due to any reason from the side of the passenger. But the provisions made for this are so awesome. Even the method made to cancel the tickets are pretty simple to comprehend. Though I was doing it for the first time, I followed all the rules, and the process was successfully done.

David M.
4 months ago

When I was trying to undo my ticket booking, it wasn’t clear how much the fee would be before doing the process. How much does it cost to cancel a Frontier flight is now very much clear to me. I think that this one is among the few airlines that let you reverse the tickets for free within 60 days of departure.

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