The Delta Airlines cancellation policy comes into play when you want to cancel your Delta flights. Its main objective is to highlight the significant aspects of flight cancellation. Additionally, it gives the essential rules that travelers have to obey to successfully cancel their bookings.
The ways in which you can use this feature are also mentioned under this policy. It also discloses the conditions regarding the change fee, last-minute cancellations, and eligibility criteria.
- Terms and Conditions for Flight Cancellation on Delta
- When Should You Cancel Your Flight Tickets on Delta?
- How to Cancel Delta Flights?
- Method 1: Online Flight Cancellation
- Method 2: Canceling Flights via Call
- Request through Social Media
- Cancellation Policy for Delta SkyMiles
- Fees for Canceling Flights on Delta Airlines
- 24-Hour Cancellation Policy of Delta Airlines
- Delta Main Cabin Cancellation Policy
- Policy for Flights Canceled by Delta
- Compensation for Flights Canceled by Delta
- Refund for Delta Airlines Flight Cancellation
Terms and Conditions for Flight Cancellation on Delta
Customers trying to avail of the cancellation feature must oblige to the carrier’s distinct conditions. They help in preserving the privacy of the users while maintaining their security.
The following are the important conditions highlighted under the Delta cancellation policy:
- The tickets directly purchased under Delta are eligible for a name change in case this is the reason for cancellation. The name change policy does not apply to reservations made through any third-party sites.
- The option to cancel your ticket will be open for a few hours before your flight’s departure. This is seen if you have made your reservation at least a week prior to the schedule of your flight.
- Both domestic and international flights can be canceled. However, the rules can differ in each of these cases.
- Delta 24 hour cancellation policy applies when you wish to reverse your reservation within the said hours of booking your flight.
- Sometimes, if cancellation is not available on your ticket, then there might be an option to change your flight. You can check the carrier’s official site for more information in this regard.
Note: The travel itinerary, departure destination, and time of request can influence the eligibility of the cancellation. These details can be updated on the official Delta site from time to time.
When Should You Cancel Your Flight Tickets on Delta?
Different obligations may lead the traveler to the decision of flight cancellation. Any modifications in the travel plan at the last moment can also affect your journey. Sometimes, unavoidable circumstances may cause you to cancel your bookings.
For this reason, being aware of the prospective causes of Delta Airlines cancellations of tickets can help you in structuring your plan more efficiently. By understanding this contingency, you can gain an insight into the steps to be taken after cancellation.
In this regard, the possible causes leading to flight cancellations are highlighted here:
- Lack of proper planning
- Change in the departure location
- Problems with the reservation of connecting flights
- Urgencies in work
- Family emergencies
- No-show at the airport
- Accidents and injuries
- Exceeding the luggage limits set under the Delta baggage policy
The most viable option in any of the above-mentioned instances is to go for flight cancellation. The Delta Airlines cancellation policy does not discriminate based on the reason for ticket reversal. Therefore, all travelers, irrespective of the purpose of revocation, are open to using this feature.
Note: At times, if you are unable to change your name on the ticket or upgrade your seat type, then you may have to cancel your reservation and rebook a flight.
How to Cancel Delta Flights?
This airline gives several methods to enable last-minute, 24-hour, and immediate cancellations after flight reservations. These include both online and offline options. You can select the option you find the most convenient, based on your requirement.
Also, considering the expertise of different users, the airline makes these methods easily accessible and simple to use.
The following are the 2 main methods you can use while canceling a flight with Delta:
- Through the online site
- Via the customer care service
The other way of using the Delta cancel reservation feature is through its app. This is usually considered to be a non-conventional yet effective method. You can use this app on your mobile to reverse your bookings. The procedure is similar to that of the online mode. However, the app users have the additional benefit of accessing the latest upgrades easily.
Note: All of these options offer complete guidance during cancellation. The only difference in these methods can be in the execution of the cancellation procedure in terms of pace. You will have to decide on these options based on the time of your request.
Method 1: Online Flight Cancellation
One of the easiest and the most preferred ways to cancel your flight is by using the online method. For this, you can use the official site of the airline or its mobile app. This method is immensely simple to follow and time-efficient as well.
You can select this online mode mainly for international Delta flight cancellations since it is quick.
Under this method, you will have to log in to the carrier’s main site and provide your reservation details. This step-by-step online procedure is elaborated here:
- Open your browser and go to the official link of Delta Airlines.
- Upon visiting the official page of Delta Airlines, log in to your “SkyMiles” account, if you are a member of this program. Otherwise, you can simply sign-in on the site as a regular customer.
- Now, on the home page of this site, locate the “My Trips” section and click on it.
- You will have to enter your details now including “Confirmation Number”, “First Name”, and “Last Name”, as per the Delta Airlines cancellation policy.
Note: You can find your “Confirmation Number” on the “Flight Receipt” that will be emailed to you upon your initial booking. Should you be unable to obtain this number, then you can use the option to find your trip by the “Credit/Debit Card” or “Ticket Number”.
- Submit these details by clicking on the arrow icon to your right. This will redirect you to the “Trip Details” page.
- Here, retrieve your flight booking and select the ticket you want to cancel.
- Next, select the “Modify Flight” button.
- You will now have to choose whether you wish to have a reservation change or flight cancellation. For cancellations, select the “Start Flight Cancellation” option.
- At this stage, the site will provide on-screen instructions for you to cancel Delta flights. Follow these instructions.
- Confirm your cancellation and you can proceed to request a refund.
An equivalent process can be followed for cancellations using the mobile app. You will have to similarly give your details and access cancellation on the application.
Note: It is important to know that the online Delta cancel flight option may not be available on the tickets booked for travel from Mexico.
Method 2: Canceling Flights via Call
In some instances, calling the airline can be preferred to cancel your booking. Under this option, you can directly connect with the officials and request to cancel your ticket. This offline option is most beneficial for cancellations at the last minute. It is also reliable since the agents directly undertake the process of the Delta Airlines cancellation policy.
You can call the following numbers to connect with the customer care agents of Delta:
You can check your
|8 AM to 7 AM ET|
(Closed: Sat, Sun U.S. holidays)
Note: The customer care unit will be open 24 hours, 7 days a week. Therefore, you can connect with them anytime without hesitation.
Request through Social Media
A flier can request reversals on Delta through its social media profiles.
|Social Media Platforms||Social Media Handles|
Ready for the holiday travel season? Show us how you would build your perfect travel plans. pic.twitter.com/AMp53nWCPp— Delta (@Delta) November 16, 2022
Once you reach the officials at Delta through these phone numbers, inform them of your requirement for flight cancellation. You will be asked to give information about your flight like the confirmation number, passenger’s full name, and ticket number.
As soon as the agent is able to locate your reservation, your Delta trip cancellation procedure will be initiated. To confirm the cancellation, you may be required to pay additional charges, if necessary. Finally, you will receive an email at your registered ID regarding the cancellation. After your flight is canceled, you can either apply for a refund or rebook your next flight.
Note: Make sure to double-check the details of the flight that you are opting to cancel.
Cancellation Policy for Delta SkyMiles
SkyMiles is the loyalty program of Delta. Members of this program get points that they can use to obtain awards. These awards can later be redeemed to buy tickets and upgrade to First and Business classes. The cancellation policy for Delta SkyMiles is applicable for any such changes under this program.
To cancel your SkyMiles ticket use the online option:
- Log in to your official “SkyMiles” account on the site.
- Go to the “View Trip Details” section and enter the relevant information.
- View your booking and select the “Modify Flight” option,
- Choose the “Cancel Delta Flight” button and proceed with the cancellation.
For canceling your SkyMiles ticket offline:
- Call the SkyMiles number at 800-323-2323.
- Mention your details and request the agent for cancellation.
- The procedure will be initiated and completed soon.
Reservation Assistance by Language:
|Other U.S. & Canada Contact Information||Spanish (En Español) – 800-511-9629|
Japanese/Chinese – 800-327-2850
|Kenya||254 20 4445500|
254 20 4445504
254 20 2597800
|South Africa||0027 (0) 11 408 8200 (Office)|
0027 (0) 86 001 8040 (Office)
0027 (0) 11 388 2584 (Fax)
Assistance available in English/Mandarin 24hrs /day, 7 days/week
Assistance available in Cantonese:
8am – 8pm, Mon-Sat
8am – 5pm, Sun
|India||1 800 123-6645|
Assistance available in Japanese: 9am – 8pm, 7 days a week
Assistance available in English 24hrs a day, 7 days a week
Assistance available 24hrs/day, 7 days/week
Assistance available in Thai and English 8am – 5pm, Mon-Fri
|Belgium||32 (0)2 620 0183|
|Czech Republic||420 2 2543 9798|
|France||33 (0) 9 69 39 17 79|
|Germany||49 (0)6 929 993 771|
|Italy||39 02 3859 1451|
|Norway||47 220 017 01|
|Spain||34 913 75 41 46|
|Switzerland||41 848 000 872|
|United Kingdom||44 (0)207 660 0767|
All Other Cities – 00800-560-0041
|United Arab Emirates||Abu Dhabi 9712-671-3033|
Note: The SkyMiles ticket can be canceled without any extra fee. The option to cancel this ticket will be open up to 10 minutes before the flight’s departure. Additionally, you can get back the awards or miles spent to buy this ticket in case of cancellation within 24 hours.
Fees for Canceling Flights on Delta Airlines
In case you are choosing to cancel your flight, you may have to pay the Delta cancel flight fee. The amount of this fee depends on various factors ranging from your flight itinerary to the travel destination. The type of ticket and the reserved cabin class also influence these extra charges.
Sometimes, you can also avoid the payment of cancellation charges. For this offer, you have to cancel your reservation within 24 hours of booking. If you succeed to cancel your flight within this ‘no-risk period’, then the additional charges will be waived.
Additionally, the main cabin fliers on the flights to and from North America are free from the payment of cancellation.
Delta Flight Cancellation Fee by Fare Type
The basic outline of the cancellation charges in different circumstances is highlighted below:
|Time Period||Basic Economy Tickets||Non-refundable Ticket Originating within North America||Non-refundable Ticket Originating outside of North America||Refundable/Flex Tickets|
|Within 24 hours of Ticket booking||Free of charge||No Charge||Free of charge||Free of charge|
|After 24 hours of Ticket booking||Remaining Value Subtract USD 99-199 Cancellation Fee||Remaining Value Subtract USD 0-400 Cancellation charge||Remaining Value Subtract USD 0-400 Cancellation charge||Refundable|
|Within 24 hours of Flight departure||Remaining Value Subtract USD 99-199 Cancellation Fee||Remaining Value Subtract USD 0-400 Cancellation charge||Remaining Value Subtract USD 0-400 Cancellation charge||Refundable|
Tip: Canceling your flights well in advance can save you from the trouble of paying additional charges.
24-Hour Cancellation Policy of Delta Airlines
Passengers looking to reverse their reservation within 24 hours of the initial booking can use the Delta 24-hour cancellation feature. Under this policy, all ticket fares can be canceled within 24 hours.
Some tickets, like the Basic Economy fare, are only deemed eligible for cancellation within these hours of their booking. Upon exceeding this stipulated period, you will not be able to cancel these Basic Economy tickets.
Even domestic and international flights can be canceled within 24 hours. As per the Delta Airlines reviews, This feature can also be utilized when you wish to discontinue your journey immediately after the booking.
Additionally, you may not be liable to pay any change fee if you cancel your booking within these hours, in accordance with the Delta Airlines 24-hour cancellation policy.
Delta Main Cabin Cancellation Policy
You can purchase a non-refundable ticket in Delta’s Main Cabin. When you cancel this ticket, you may not receive its amount in cash. The Delta Main Cabin cancellation policy directs that a refund will be available in the form of credits.
You can use these credits to reserve a new ticket in the future. The same policy applies for tickets that are purchased in cabins above this one.
Policy for Flights Canceled by Delta
Apart from the cancellations done on the passengers’ part, sometimes, the airline itself declares its flights as canceled. This mainly happens due to weather conditions that do not support flying. The other reasons why Delta cancels flights are listed below:
- Storms, rains, and extreme cloud cover
- Delay of flights
- Problems at the receiving airport
- Runway difficulties
- Take-off issues
- Damaged aircraft
- Emergency safety issues
- Technical and mechanical errors
- Overbooking of flights
In view of the pandemic, flights operating in the containment zones can get frequently canceled. For this, you can check the Delta COVID cancellation policy guidelines by connecting with the carrier. It also highlights the main aspects regarding the restrictions on flying during the coronavirus and the safety policies.
Compensation for Flights Canceled by Delta
In cases of flight delays and cancellations, the airline will provide you with compensation. For delays, the airline will either rebook an alternative flight or store your amount in the form of eCredit for future use.
If the flight is canceled at least 14 days before its take-off, you will be entitled to a Delta flight canceled compensation of $700. The flights to and from Europe will be fully compensated.
Refund for Delta Airlines Flight Cancellation
The Delta Airlines refund policy provides for an amount upon the successful cancellation of flights. However, you can only request it on refundable tickets. Non-refundable tickets will not be eligible for potential refunds. You can check whether your ticket is refundable or not on the official site at the time of booking.
You can go for a Delta request refund for a canceled flight through the following steps:
- Connect with the “Delta Reservation Sales”.
- Provide necessary details to the agent regarding the date of your cancellation, flight details, and the eligibility of your ticket.
- Make an official request for a refund. It will be processed soon and the amount will be credited to you through your preferred payment option.
For an online request, you can log in to the official site of the carrier. Go to the Refund section and fill in the application form. Mention all the required information and follow the on-screen directions to make your request.
The Delta Airlines cancellation policy is an inclusive feature catering to the needs of customers worldwide. It not only helps passengers with in-flight cancellations but also provides refunds and compensation. It offers the utmost convenience to the customers in the form of 24-hour accessibility as well. Thus, under this policy, you can cancel your flights as and when you need to.
Frequently Asked Questions
The Delta cancellation policy gives the main rules and conditions regarding the reversal of flights. This is a policy that determines the eligibility of flight cancellations and changes. It also mentions the different methods that passengers can use to go through with the cancellation procedure.
Yes, the Delta 24 hour cancellation policy is available. It applies to ticket cancellations that are done within 24 hours of booking the initial flight. As per the policy, any of the fare classes can be canceled within this duration. This is called the risk-free period as no cancellation fee is charged.
Under the refund policy of this carrier, only the refundable tickets will be compensated after cancellation. You can claim refunds on non-refundable tickets in case the airline allows it. You will have to check whether your ticket is refundable at the time of booking. Besides, for knowing the status of your refund, log on to the official site of the carrier.
To cancel Delta flights online, please use its main website. Sign in to this site and go to the “My Trips” section. Enter the necessary details here about the ticket number, confirmation number, and passenger’s full name. Retrieve your reservation and select the ticket you wish to cancel. Then click on the “Modify Flight” option and choose cancellation to complete the process.
The flights booked with awards and SkyMiles can also be canceled. You can cancel them through the website of Delta or by calling its customer care. No change fee will be imposed on these cancellations. Passengers will also be permitted to redeem their miles after cancellation.
If you cancel your flights within 24 hours of their booking, then you can do it for free. When you cross this period, you will have to pay the Delta Airlines ticket cancellation fee. This fee for the Basic Economy class begins at $99. These charges can vary based on the flight itinerary. It can be around $200 for flights traveling from Europe and the Middle East.
Due to bad weather or any other reason, flights may sometimes get canceled by Delta. In such a case, you can immediately book another flight to reach your destination. Also, you can send in your request for a refund which will be processed soon.
If the airline itself cancels your flight due to technicalities, storms, or any such reason, you will be compensated. The airline will reebok you an alternative flight in such an instance. Your ticket will be refunded and any delays will be compensated. In case your flight is canceled 14 days before the departure, you will receive $700 as compensation.
Yes, if you cancel your flights in advance, then you can request a refund. You can make the Delta Airlines refund request on the carrier’s official site. Otherwise, you can call the Reservation Sales department to request such a refund. Remember, only refundable tickets will be eligible for such requests.
Passengers are permitted to reverse their reservations within 24 hours of booking. In fact, canceling flights within this period is deemed more beneficial. You will not be liable to pay any fee in this period, thus, being convenient. Hence, when you are looking to cancel your bookings, try to do it within 24 hours.
Delta 24 hr cancellation comes with a limitation. The airline, being strict with its policy, does not allow you to cancel for free as soon as the risk-free period is over. Free cancellations may be available for refundable tickets under some circumstances. For the non-refundable ones, however, this flexibility may not be found.