Southwest Cancellation Policy

Southwest Airlines Cancellation Policy

To facilitate easy reversals, this airline has given the Southwest cancellation policy. Since revocations are unpredictable, it is important that you refer to this to know the important rules it holds. They can help you in determining the procedure for reversals, refunds, and more.

What are the Southwest Airlines Cancellation Policy Rules?

Passengers can avail of Southwest cancellations by meeting the terms given below:

  • You can undo any reservations made with the airline directly.
  • For group reservations, the rules will apply to all the tickets equally. 
  • Southwest cancellations apply to tickets bought through frequent-flier programs.
  • To rebook a new trip, the airline may automatically book the next immediate flight. 
  • For reservations made 7 days before the departure, you can revoke them 24 hours earlier. 
  • Tickets are classified into refundable and non-refundable types. 
  • Contact the carrier to know whether you can undo trips after you check-in.

Is there a Southwest 24-Hour Cancellation Policy?

The Southwest 24-hour cancellation policy mainly facilitates flight reversals within these hours of booking. 

  • This feature can be available on all types of tickets.
  • Depending on the date of your purchase:
    • You will be allowed to undo your reservations 
    • 10 minutes before the departure, you can revoke them. 
  • Passengers will have to pay no fee. 
  • Additionally, full refunds can be obtained. 
  • Sometimes, a few restrictions can be imposed depending on:
    • The travel destinations 
    • Or, demands for flights

What is the Southwest COVID-19 Flight Cancellation Policy? 

In light of the pandemic, this airline has given the COVID-19 cancellation policy. 

airfleetrating-Southwest COVID-19 Flight Cancellation Policy
  • The airline has reduced the amount for reversals and charges. 
  • Passengers whose main reason for revocation is coronavirus can do it for free. 
  • The last dates to apply for travel funds and their expiry can be extended. 
  • The Southwest(SW) cancellation policy for COVID-19 may be modified.

What are the Reasons for Ticket Cancellations on Southwest Airlines?

Different circumstances can lead to the reversals of your flight tickets: 

airfleetrating-Southwest Ticket Cancellations Reasons
  • Personal problems 
  • Safety issues 
  • Medical problems 
  • Work meetings 
  • Professional gatherings 
  • A last-minute change in plans 
  • Death or injury of an immediate family member
  • Change in departure destinations

How to Cancel a Southwest Airlines Flight?

You can use online and offline methods to manage your bookings on this carrier. 

airfleetrating-cancel southwest flight Methods

Method 1: Through the Website 

Website-based Southwest Airlines cancellations can be best suitable in the case of international or long-distance flights. 

  • Open the official website link “”. 
  • On the homepage of the site, find the “Book” option. 
  • Here, select the “Change/Cancel” tab. 
  • Now, you will have to choose the “Cancel Flight” option on the right. 
  • The airline will then ask you for your personal information and flight details:
    • “Confirmation Number”
    • “First Name”
    • “Last Name”
  • Go ahead by clicking on the “Search” option highlighted in yellow. 
  • Your reservation will now pop up on the screen. 
  • You can choose the ticket that you wish to Cancel. 
  • Check your details and use the Southwest Airlines cancel flight option to reverse.
  • Pay the additional fees as required by the carrier. 
  • Once the request is processed, you will receive an email to your registered ID. 
  • Confirm the flight reversal in this email. 

Tip: This method is suggested for use when you have booked round-way tickets. 

airfleetrating-cancel southwest flight ticket
  • While requesting revocations online, the airline may ask you to send an email. 
  • This can be used to double-check your details and avoid any errors. 
  • You can send an email to the official web address of the carrier 
  • Attach all the required details. 
  • This request email will soon be verified with the details provided on the site. 
  • If they match, the process to discontinue your flights will be initiated. 

Method 2: Via Calling

As per the Southwest cancellation policy, you can contact agents from any part of the world. 

  • You can dial the Southwest cancel flight phone numbers: 
Booking TypeContact Number
Southwest Vacations1-800-243-8372
Rapid Rewards1-800-445-5764
  • Or, you can use the contact numbers as per your location.
LocationPhone Number
United States1-800-435-97921-800-826-6667 – En español
Mexico800-083-1178 – En español800-083-1179
Dominican Republic1-800-751-9038 – En español1-800-751-9039
Costa Rica0-800-012-1917 – En español0-800-012-1916
Grand Cayman1-844-670-7990 – En español1-844-670-7914
Bahamas1-855-202-34031-855-202-3402 -En español
Jamaica1-800-425-8089 – En español1-800-425-8130
Belize0-800-00786840-800-247-5463 – En español

Note: For teletypewriters, please use 1-800-533-1305.

  • You will reach the helpdesk of the carrier. 
  • Hear voice commands from an automated device. 
  • Click on the appropriate keys based on these commands. 
  • Upon reaching the agent, inform him/her about the reason for your call. 
  • As per the Southwest Airlines cancellation policy, you will be required to provide:
    • Confirmation number
    • Ticket number
    • Date of departure
    • Personal details like the full name of the passenger. 
  • In case these details are incorrect, request the agent for a name change.
  • After verifying these details, the process to undo your flights will be commenced. 
  • You will hear of the confirmation either on-call or via email. 

While assessing the Southwest cancels flight option through call, you can request to connect with an agent who is proficient in the language you speak. If this is not possible, then other arrangements can be made for you. 

What are the Southwest Cancellation Charges? 

According to Southwest Airlines reviews, this carrier believes in the absolute convenience of its customers. For this reason, this carrier does not impose any kind of fee for allowing flight reversals. 

This means that you can undo/change flights on this airline without paying any Southwest cancellation fee. 

Are there Charges for Rebooking Trips?

When you wish to rebook your flight after revocations, you might need to pay a fare difference. This is when this new flight costs more than the initial ticket. In case it costs less, the difference amount will be refunded to you by the airline. 

What is the Southwest Ticket Refund Policy? 

According to the Southwest refund policy, there are both refundable and non-refundable tickets. 

  • You can avail of full refunds on the former type. 
  • On the latter tickets, you cannot get refunds in monetary terms. 
  • However, the value of these tickets will be estimated and converted to travel funds. 
  • You can then use these funds at a later date and book flights using them. 
  • The Wanna Get Away tickets are non-refundable. 
  • Business Select and Anytime ticket fares are the ones that are refundable. 

How to Request Refunds on Southwest?

To request a refund on this carrier, you will have to open its official website and apply online.

  • Go to the “Cancel Flight” option on the homepage. 
  • Enter all the necessary information regarding your flight and name. 
  • View your reservation after you undo it.
  • You can choose the Southwest refund option to place your request. 
  • The request will be processed. 
  • Your amount will be transferred to you in the original form of payment. 
  • For queries regarding the Southwest Airlines refund policy, call the airline. 
  • You can also check your refund status with the agents. 

How do I get Refunds under Southwest 24 Hour Cancellation Policy?

During 24 hours of your booking, you can discontinue a ticket for free and look forward to receiving a refund. 

  • You will have 2 options to get your money back.
    • Decide a payment method as per the Southwest 24 hour cancellation policy. 
    • Or, you may inform the carrier that you agree to receive flight credits. 
  • These credits will apply to flights directly booked with the airline in the future.

Is there Southwest Airlines Compensation for Cancellations?

When the airline itself reverses bookings, passengers will be eligible for the Southwest Airlines cancelled flight compensation. 

  • This facility also applies to flight delays. 
  • In case of revocations, you can get an amount of about $700
  • The amount can be given when your flight is revoked less than 14 days before departure. 

How to Contact Southwest for Cancellation Queries?

Fliers can use the social media information of the carrier to sort out their queries.

Link to the PlatformPlatform Instagram Twitter LinkedIn Facebook

The Southwest cancellation policy aims to be convenient for different users. It also takes into account the refund and compensatory needs of passengers. Hence, it is a beneficial policy that can suit your needs and requirements at any time.

Frequently Asked Questions

Can you cancel southwest flights within 24 hours?

Yes, you can cancel the southwest flight within 24 hours of booking.

Does Southwest have 24 hour cancellations?

Yes, passengers can find the flexibility to revoke trips within twenty-four (24) hours.

Do you have 24 hours to cancel a Southwest flight?

You can revoke a flight within or after 24 hours of its booking.

Are Southwest tickets refundable?

Some tickets purchased from this airline can be refundable.

How late can I cancel a Southwest flight?

Up to 10 minutes before the take-off time, revocations are possible.

Can I cancel Southwest flight within 24 hours of booking?

Yes, a flier may easily discontinue a trip within 24/twenty-four hours of reservation.

Does Southwest refund tickets?

Depending on some conditions, the airline can refund your tickets.

Can I cancel Southwest reservation within 24 hours?

You have the option of reversing tickets within twenty-four hours of their booking.

If I cancel my Southwest flight will I get a refund?

In most cases, fliers can obtain refunds after canceling flights.

Does Southwest charge to cancel flights?

No, cancellation charges are not applied by this airline.

Can you cancel Southwest flight after checking in?

Subject to certain conditions, you may or may not be able to reverse flights after you check in.

What happens when you cancel a Southwest flight?

It may not be possible to board the plane after revoking a trip but a refund can be obtained.

How far in advance do I have to cancel my Southwest flight?

Certain days before the departure, you should be able to discontinue a flight.

Can you get a full refund from Southwest?

Depending on some circumstances, you can opt for complete refunds.

Can you cancel a Southwest flight without penalty?

Yes, it is possible to revoke flights without any penalties/charges involved.

Does Southwest Airlines refund tickets?

In certain conditions, the carrier can refund your ticket.

What is the Southwest Airlines cancellation policy?

The reversal policy indicates that you can cancel trips after following some rules.

When can you cancel Southwest flight after check in?

During various circumstances involving the coronavirus, personal issues, medical problems, etc., you can reverse trips.

Can you cancel Southwest flights?

Passengers of this airline are given the option to discontinue their flights.

How can you cancel a flight on Southwest Airlines?

You can revoke your tickets using the “Cancel Flight” option on the carrier’s website.

Can I cancel my Southwest flight and get a refund?

Yes, as per the Southwest refund policy, you can reverse your refundable tickets.

How late can you cancel a Southwest flight?

You can cancel your flights as late as just 10 minutes before departure.

Can I cancel my Southwest flight online?

Yes, you can avail of online revocations on this carrier.

How far in advance to cancel Southwest flights?

As per the southwest cancellation policy 24 hours, you can revoke your flight as early as twenty-four hours of booking it.

How to get a refund from Southwest Airlines?

Fliers may get a Southwest refund by contacting this carrier.

What to do when Southwest cancels your flight?

The airline can rebook you a new flight when it discontinues the earlier one.

What happens if you cancel a Southwest flight?

When the passengers reverse flights, they can obtain refunds.

Can I cancel my Southwest flight within 24 hours?

You will be allowed to do cancel southwest flight within 24 hours of booking.

Who can use the Southwest cancelation policy?

This airline ensures fair policies for all its flyers.

What are the Southwest cancel policy rules?

The rules include that the booking should be direct in order to use the policy.

What is Southwest airlines 24 hour cancellation policy for no-show?

This airline can mark passengers as no-shows when they do not fly or cancel their tickets.

Other Policies of Southwest Airlines

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Jesse D. Saiz
11 months ago

Southwest seems to be a budget airline to me when I book the tickets on discounted fares. Mostly, when I cancel my flights because of changes in my business meetings, I go through no difficulties in the process. How to cancel the Southwest flights via the website is new to me. Usually, I would be at the airport and would easily get the ticket canceled in no time. The website method seems to be more self-reliant though.

Grant Madden
11 months ago

I knew that there was a time period within which you can revoke your booking and get a refund. But I was not very clear about it. Here, I can see when exactly can i cancel southwest flight tickets. But some extension should be additionally given if you are booking an expensive ticket.

William T. Carden
11 months ago

I had struggled so much and gone through so many links to find out whether Southwest Wanna Get Away refund exists or not. Thanks for clearly stating it. But I still don’t get why these tickets are not refundable. I don’t really find them to be budget-friendly. Or may be I need to choose some other types of tickets on this airline. Anyway, I like the airline’s services for sure.

Edward D.
10 months ago

In 2020, this airline was canceling many flights. But then I knew that the pandemic was the reason. Some time ago, this happened again. I don’t get it why is Southwest canceling flights every now and then. But looking at the reasons given here, I can comprehend to some extent why this happens.

Stevan Strange
10 months ago

The airline seems to be quite strict about the information you enter when booking or canceling the tickets. I entered it all correctly when I was making the booking. But when I was cancelling it, I didn’t realize making a minor mistake in the information. I was also applying for a refund at that time. Later on, I was notified that the airline canceled my Southwest flight refund. I had entered some info incorrectly and it did not pass the verification process.

Lynn Kub
9 months ago

Certainly Southwest 24 hour cancellation policy is one of the most travel-friendly policy this Ailrines has included in their guidelines. At least one doesn’t have to worry much about hefty cancellation fee and the nominal refund a traveler would receive otherwise. In case of urgencies when we need to instantly cancel flight or in situations where we decide to just go later on, under this policy we can just demand a complete refund.

7 months ago

Wondering when cancellation policies were changed or updated. As a frequent traveler with southwest, there were times due to (medical, personal, calendar errors) that funds were credited for approx. 1 year before forfeiture or loss of funds. Currently, now a cancellation 10 minutes before flight must be made either on-line or a call. Was a notification, text, call sent out to inform longtime customers?

2 months ago

I wanted to know whether I get a refund or not if I apply for cancellation on Southwest airlines? Because I want to cancel my flight and for the last few days I have been searching for this but don’t get a solution to my problem.

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