Emirates Unaccompanied Minor Policy

Emirates Airlines is a well-facilitated airline. To simplify travel for children, Emirates Unaccompanied minor policy is available for young passengers (children between ages 5 and 15) traveling solo and with children flying with parents but in a different cabin.

What Guidelines are laid under the Emirates Unaccompanied Minor Policy?

Parents/ Guardians shall read the available Emirates unaccompanied minor terms and conditions to make the most of the facility. 

• The UMNR service is only applicable for flights operated by Emirates Airlines. 
• The unaccompanied minor service must be arranged separately for return and outward journeys by the guardian. 
• The guardian/ accompanying adult shall stay at the airport post-flight departure. 
• The children are considered accompanied only if they are traveling in the same cabin beside a passenger over 16 years of age. 
• The Emirates unaccompanied minors receive Priority boarding. 
• It is necessary to book the UMNR service at least 12 hours before the scheduled flight departure. 
• The child’s passport is collected by the Airline staff during travel.
• The unaccompanied minor facility is non-transferable and subject to the terms and limitations of the refund. 
• UMNRs are not allowed to avail of Emirates pet travel service. 
• The unaccompanied minor Emirates service is applicable per passenger and per sector. 
• Children with special care and assistance needs must be accompanied by a guardian (Fare is paid) 18 years or older. 
• Parents/ guardians must sign and submit A Declaration of Indemnity form before the child’s flight.
• The accompanying adult/ guardian at collecting the child at the destination must present proof of identification.
• The voluntary and involuntary changes to the original booking when the route, date, or time is changed in the ticket. 

Guidelines for Connecting Flights

Emirates allows children to travel via connecting flights under the Emirates Airlines Unaccompanied minor service. However, the passengers must consider the following:

• If the child has a connecting flight in the itinerary, the maximum allowed connection time is 4 hours. 
• The maximum connection time is 8 hours if the child is connecting with another Emirates flight at Dubai International (DXB).
• Make sure to take approval from the airline if the connecting time is 8 hours or more. 
• A young passenger cannot stay overnight at transit for their connecting flight without the supervision of an adult.  
• Approval from the airline is compulsory if the child has to stay overnight for the flight. 

What Are the Age Criteria For Unaccompanied Minors With Emirates?

Emirates makes the travel experience memorable and calm for the child. However, the policy is not available for every age group for the security and well-being of infants and young children. 

Here are the age criteria prescribed by the Airlines for Unaccompanied minor Emirates Airlines facilities. 

What documents do you require to Avail of the Emirates Unaccompanied Minor Policy?

The parents/ guardian of the children should submit the following documents to avail of the YP (Young Passengers) service. 

• Declaration of Indemnity form/ Emirates unaccompanied minor form
• Government-issued identifies proof of guardian/ parent 
• Child’s passport
• Birth certificate and health card of the minor 
• A notarized document 

What are the Stages of Travel for Unaccompanied Minors in the Emirates?

The Airlines offer complete care and assistance for minors to ensure a safe journey. Here is a rundown on how the children are escorted from Emirates check-in till the time they reach their desired destination securely. 

Preparing to fly and Drop off

• It is recommended to reach the airport 2-3 hours in advance of the flight time. 
• The parent/ guardian must carry the required documents and carry their identification when they reach the airport. 

At the Airport

• A specialist Airline representative is assigned at the check-in desk/ counter to assist through the security and immigration process. 
• Collect the Declaration of Indemnity form from the counter, fill it out, and submit it along with other necessary prerequisites. 
• The families and the children board the plane first (Priority Boarding) where the child is acquainted with the cabin crew at the departure gate. 

During Flight

• A dedicated cabin crew takes care of the child’s needs for a memorable experience like sitting by the window, having special dietary requirements, or sitting by the aisle. 
• The team also captures moments with their polaroid camera. 
• You can also order a cake 48 hours before flight departure and celebrate onboard. 

Unaccompanied Minor Pick-up

• The specialist team members receive the child at the destination airport and facilitate the child through airport customs. 
• The parent/ guardian must reach the airport 2 hours before the flight arrival, show their identification and the notarized document, and obtain the gate pass. 
• The staff accompanies the child till the parent/ guardian receives the child. 

How can I Book Unaccompanied Minor Services for my child?

The Emirates Unaccompanied minor service can be booked from a variety of platforms up to 12 hours before the travel date. You can contact the Airline staff to book the YP service as follows-

Local Emirates Office

The Emirates Regional Office is perfect for those who seek in-person assistance. 

• Navigate the website portal and select the section “Help and Contact”. 
• Choose the desired location from the dropdown in the “Contact Us Worldwide” panel.
• All you need to do is visit the nearest Emirates office.
• Carry the documents, ID proofs of the child and the guardian, and the letter of consent to the office. 
• Provide the required details and fill in the Minor application form. 
• You can make any special requests at the counter. 
• Pay the adult fare for the minor/s booking the flight. 
• The staff members will complete the application process and finalize the booking. 

Over the Phone

You can book the service over the phone via Air Operators. You can find your Local Emirates Offices address, Telephone Number, and Working hours. 

https://www.emirates.com/us/english/help/offices/

Live Chat

Emirates Unaccompanied minor policy can also be redeemed via the Live Chat option on the portal. Leo, the airline chatbot can book the required facility online. 

• Scroll through the website and choose “Help and Contact” from the dropdown under the “Help” button. 
• Click on “Ask Emirates”. 
• Enter the first and last name, and the email. You will be directed to the live chat page. 
• Choose the desired option from the choices given. 
• Request “Emirates Unaccompanied minor service”. 
• Follow the on-screen instructions and complete the remaining process via chat or over the phone with a call operator. 
• Complete the payment on the checkout page. 
• Once the booking is completed, you can receive a copy of the conversation via email. 

Note: It’s important to have accurate passenger information while redeeming. Emirates Name Change Policy offers an easy way to update passenger details, aligning with their Unaccompanied Minor Policy requirements.

Sharing Queries and Doubts via Social Media

Emirates Airlines is active on all its social media platforms for passengers. You can utilize its social presence and share your feedback, special requests, and queries through its social media pages. 

Some of the social media handles are shared below- 

What is the Emirates Unaccompanied Minor Fee?

The airline offers a simplified minor fee structure with no additional costs or service fees for Emirates Unaccompanied minor charges. 

The unaccompanied minor fee structure is as follows: 

• The children between ages 5 and 11 must travel on an adult fare. 
• The child traveling in a different cabin from their parents/ guardian are considered unaccompanied minors and must travel on adult fare. 
• Children above 12 years traveling alone fly on an adult fare. 
• Children between ages 12 and 15 traveling under UMNR service are charged 50 USD for each leg of the journey. 

Note: The Emirates unaccompanied minor cost may change without any prior notice. Make sure to visit the website for the latest fee or service charges. 

Note: Young passengers flying from Japan to Dubai can travel at no cost. 

Refunds 

The young passengers under the UMNR service do not fall under the refund conditions of the Airlines. Thus, you can avail of the refund only under the following conditions:

• The Airline cannot provide the service. 
• The passengers are transferred to a new flight not operated by the airline. 
• If you booked a flight to/ from the USA at least 7 days before departure, you can request Emirates flight cancellation within 24 hours of reservation.

The Emirates Airline Unaccompanied Minor policy provides a complete package including seat choices, comfortable seats, and meal options for children. The airline also offers an Unaccompanied minors lounge with various amenities for the child. 

Frequently Asked Questions