LATAM Airlines Name Change Policy

The LATAM Airlines name change policy makes it possible for fliers to correct their wrong names on the tickets. Under this policy, passengers can modify their first and last names as well. Further, it highlights the fee charged, essential requirements, and other important regulations. A quick reference to this policy can be helpful.

Are There Any General Guidelines for the LATAM Name Change Policy?

There are certain conditions that are to be followed in order to access the LATAM Airlines name change option. They apply to all ticketed passengers irrespective of their fare types. 

• Changes to names can only be made on tickets booked officially with the airline. 
• A ticket needs to be reissued after the modification of the name. 
• An alteration can be made only once. 
• The information on the original ticket must be retained after the name correction. 
• It is mandatory to submit legal documents for first or last name changes. 
• On group bookings, the changes have to be made on each ticket separately. 
• The ticket can be transferred from one traveler to the other via a name change. 
• Simple spelling errors can be corrected as well. 
• The identity of the passenger must be confirmed before the ticket can be altered. 
• Modifications will only be allowed before the passenger has started a trip. 
• Possibly, after LATAM check-in, the scope for these adjustments will be limited.

Note: All of these above-mentioned conditions apply to unused or partially used tickets as well. 

What Types of Corrections are Allowed Under LATAM Airlines Name Change Policy?

The LATAM change name on the ticket option can be used to make different types of modifications and corrections. These can range from minor spelling errors to complete name changes as follows: 

• A maximum of 3 characters can be altered on tickets. 
• Spelling errors also include changes in phonetics. 
• Last names can be inverted as per legal requirements. 
• The entire name can be inverted as well in case of a wrong entry. 
• You can add either the first or the last name, keeping the other fixed. 
• Changes can be made when there is a repetition of the first and the last names. 
• You will be allowed to add or delete any suffixes or prefixes added to your particulars. 
• Transfer of tickets to other fliers will also be considered as name modifications. 
• The entire passenger name on the booking can be modified as well. 
• All other corrections where the identity of the passenger is proven will be allowed. 

Which Documents Should I Submit for LATAM Name Change?

To change your name without any hassle, you will have to first prove your identity. For this, passengers will be required to submit the required documents under the LATAM name correction policy. 

• Submit a document issued by the government to prove the identity of the passenger. 
• This document should prove the original and the new name of the flier. 
• In case of transfers, documents showing the identity of the transferee are required. 
• The identity card of the traveler will be accepted as well. 
• It will be necessary to present the passport of the flier. 
• Divorce or marriage certificates might be needed in case of legal changes. 

Note: For full name changes, it is mandatory to submit all legal documents irrespective of the ticket fare. 

How to Change Name in LATAM Airlines?

The modification procedure on LATAM airline differs for changes that are listed in the name correction options and changes not listed. Generally, the changes not listed can be made with the assistance of travel agents. 

For Changes Not Listed:

To make such corrections, passengers will first have to contact the travel agents. After this: 

• A travel document containing a letter for name change must be sent to the agent. 
• This letter must contain information regarding the type of error and the required change. 
• Now, the travel agent can go ahead with the LATAM name change request. 
• This request should be made via the “LATAM Trade Private Portal”. 
• Once made, this request will be considered under the “Post Sale Waiver” category. 

Once the request is sent to the airline authorities, the travel agent should obtain permission to reissue the ticket since changes cannot be made in the original PNR. 

The process of re-issuance is explained in the following steps: 

• The agent has to make a new reservation with the altered name. 
• This reservation should be made in the same booking class as the original reservation. 
• In case tickets to the original class are not available:
  • The lowest class in the original cabin can be reserved. 
  • Or, the original booking can be revoked. 
• The words “NM Correction” should be entered in the endorsement of the ticket. 
• If any waiver is applicable as per your ticket type, the agent has to request the same. 

Name Changes When GDS is Involved:

In case you wish to make a name alteration to the booking which has been made through the GDS system, your agent should first contact the GDS Help Desk. 

• All documents required under the LATAM Airlines name change policy have to be submitted. 
• Re-issuance of the ticket should be done using the applicable waiver number. 

In case there is only one passenger in the group booking whose name has to be corrected, his/her PNR will be split from the rest. 

Modifications for Codeshare Flights:

In case your itinerary includes other airlines, name changes can be made via the following procedure: 

• The reissued booking must be made in the same class as the original flight. 
• If this class is unavailable, the fare difference has to be paid. 
• The words “NM Correction” must be written in the endorsement field. 

Note: Since two airlines operate in the case of codeshare flights, requests should be made to the first one.

Adjustments when the Original Class is Not Available:

As mentioned earlier, a new booking has to be made in the original class in order to request a name change. However, when this class is not available, you can undertake these steps: 

• Make a request to the authorities in the “Private Portal”. 
• Go to the “Post-sale Exemption” section. 
• Under the “Correct Name” section, choose the name change option. 
• The 2 reservation codes given at the time of booking have to be submitted. 
• Attach all the required documents necessary for name corrections. 
• Once the information is changed, cancel LATAM Airlines flights originally. 

When Changes are Listed:

When the correction you wish to make is given in the list of permitted changes, contact the airline authorities to submit your request. 

• Use the toll-free number and reach out to the agents of this carrier. 
• Submit your booking details and personal information. 
• Request for LATAM name change on the ticket by presenting the necessary documents.
• Once the agents scrutinize these documents, your reservation will be modified. 
• You can recheck the details in the confirmation mail received. 

To connect with the airline agents, refer to the contact details based on your region:

To find more numbers for other regions, you can visit the “Help Center” page on the official site of the carrier.

Is there A LATAM 24-Hour Name Change Policy?

LATAM offers a 24-hour name change policy under which alterations can be made on the day of booking. This feature facilitates flexibility of name change within 24 hours on LATAM as follows: 

• Changes made during this period will not cost any fee. 
• Such free alterations will be allowed on tickets booked at least 7 days before departure. 
• All types of changes will be included under this policy. 
• There will be no exception on the submission of legal documents. 

What is the LATAM Name Change Waiver Policy?

This LATAM change name policy indicates that a waiver will be applicable based on the ticket fare. 

• The applicability of the waiver will be informed at the time of the request. 
• This differs based on the type of change and location of travel. 
• On most tickets, the “Post Sale Waiver” is applied. 

How Much is the LATAM Name Change Fee?

The LATAM airline charges a certain amount of fee to allow name corrections. It can vary based on the:

• Type of change
• Arrival destination
• Other applicable rules 

In the case of international flights, the applicable charges are as follows: 

When involving domestic flights, the fees incurred will be: 

This LATAM name change fee will include service charges when you make requests using the assistance of this airline’s agents. 

Are there any Exceptions to LATAM Name Correction Policy?

Certain exceptions do apply under the LATAM name correction policy, especially in the case of domestic itineraries. 

Exceptions in the case of Brazil flights are:

• Corrections cannot be done if there is an error in the documents. 
• The full name of the passenger on the ticket cannot be changed. 
• Corrections will be permitted even if the travel document number is missing. 
• Documents must be submitted at the airport ticket counter. 
• Passengers must get authorization from travel agencies. 

Special conditions for Columbia flights include:

• A difference in fare will be applicable to changes made to these itineraries. 
• This fare difference must not exceed the administrative fee. 
• The origin of the trip is not taken into account. 
• If the ticket includes other operating airlines, the request should be made at the counter. 

When tickets are booked via travel agencies, their rules will also have to be followed.

Reaching out to LATAM Airlines via Social Media

While using the LATAM Airlines change name in the ticket option, you may come across some questions that can be resolved using the guidance of the agents. 

For this, you can reach out to the agents on their social media platforms as follows: 

In conclusion, the LATAM Airlines name change policy enables fliers to make different kinds of corrections to their tickets. Further, it ensures that this feature is made accessible to all. Hence, the benefits of Latam Airlines name correction policy can be used by different passengers. 

Frequently Asked Questions