The main airport in Atlanta is known as the Hartsfield-Jackson Atlanta International Airport. This airport is located at a distance of 16 km from Downtown Atlanta. Covering about 4,700 acres, the airport hosts both commercial and cargo airlines. In the case of commercial airlines, fliers will have to know the arrival and departure terminals including the Southwest Terminal Atlanta Airport. This terminal conducts all activities related to Southwest and its connecting flights. It also offers additional services to all the passengers flying with this carrier.
Below are the details of the official terminal of Southwest Airlines at the ATL Airport:
General Information about Southwest Terminal Atlanta Airport
Atlanta Airport has one domestic terminal, one international terminal, and seven concourses. The north end of the domestic terminal is the official Atlanta Airport Southwest Terminal. It usually manages domestic flights.
Following is some more general information about this terminal at the airport:
Official Website | https://www.atl.com |
Airport Location | Atlanta, Georgia, United States |
Airport Address | 6000 N Terminal Pkwy Suite 4000, Atlanta, GA 30320, USA |
Airport | Hartsfield-Jackson Atlanta International Airport |
Airport For | Delta Airlines Southwest Airlines |
Atlanta Airport Southwest | Domestic- North Terminal |
What Terminal is Southwest at Atlanta Airport?
All the Southwest Airlines Atlanta Airport flights operate from the Domestic Terminal, particularly, the North End. It has both check-in and baggage collection stations.
Atlanta Airport Southwest Terminal Map
The Atlanta Airport Map Southwest Terminal fully depicts the domestic terminal digitally. It shows the gates assigned to each airline. The map also shows the available shopping and dining stores. You can review this map for directions within the terminal as well. Other features like the location of the lounges, TSA points, and collection centers are given on this map as well.
Here is the official map of Southwest Terminal at the Atlanta Airport:
Southwest Arrivals ATL Terminal
All of the Atlanta Airport Southwest Arrivals happen at the Domestic Terminal. Usually, international flights arrive at this terminal as well since no gates are allotted for Southwest at the international terminal. Sky Train services are provided at this terminal for the transport of passengers to the baggage collection points after arrival.
Southwest Atlanta Airport Departures Terminal
The ATL Southwest Terminal used for departures is the Domestic Terminal. This terminal is used for international departures as well. You will have to complete the check-in and the security process at the ticketing level of the terminal. Shuttle connectors are provided at this terminal for the transit of the fliers to the airplane. Other services like hotel rooms and lounges can be accessed here too.
Southwest Airlines Atlanta Terminal Phone Number
If you wish to connect with any of the agents at the Southwest ATL terminal for any reason like queries, complaints, or feedback, you can use the official contact details. Here are the different phone numbers based on the purpose of calling:
Purpose of Calling | Phone Number |
General Queries | 800 435 9792 |
Award Reservations | 1 800 445 5764 |
Baggage Allowance or Delays | 1 800 435 9792 |
TSA and Security Checks | 1 866 289 9673 |
Flights at Southwest Terminal ATL Airport
Only domestic destinations are currently being served from the Southwest Terminal Atlanta Airport. You can refer to the airline’s website to know the exact flight itineraries. The following table shows where Southwest flies from the ATL Airport:
Destination | Main Airport |
Las Vegas | LAS or Harry Reid International Airport |
New York | LGA or LaGuardia Airport |
Denver | DEN or Denver International Airport |
Chicago | Chicago O’Hare International Airport |
Orlando | Orlando International Airport or MCO |
Houston | George Bush Intercontinental Airport or IAH |
Cozumel | Cozumel International Airport or CZM |
San Juan | Luis Muñoz Marín International Airport or SJU |
Boston Logan | Boston Logan International Airport or BOS |
Dallas | Dallas/Fort Worth International Airport or DFW |
Charlotte | Charlotte Douglas International Airport or CLT |
Austin | AUS or Austin Bergstrom International Airport |
Burbank | Hollywood Burbank Airport or BUR |
Atlanta Airport Southwest Terminal Parking
To enable passengers to halt their vehicles, the Atlanta Hartsfield Airport Southwest Airlines Terminal makes available different types of parking options. The options provided at this domestic terminal are as follows:
- North Dally Lot
- North Economy Lot
- North Hourly Lot
The fee for Hourly parking at the North End of the terminal is mentioned in the following table:
Duration | Fee Charged (per hour) |
One Hour | USD 3 |
1 to 2 hours | USD 3 |
3 to 6 hours | USD 4 |
More than six hours | USD 36 |
Each Extra Day | USD 36 |
Fee for lost ticket | Daily rate with the total duration |
The rates for Daily Parking at the North Domestic Terminal are as follows:
Duration | Fee Charged (per hour) |
One Hour | USD 3 |
One Day | USD 19 |
Fee for lost ticket | Daily rate with the total duration |
In the case of Economy Parking, you will be required to pay the following amount:
Duration | Fee Charged (per hour) |
One Hour | USD 3 |
One Day | USD 14 |
Fee for lost ticket | Daily rate with the total duration |
Services Offered at Atlanta Southwest Terminal
Various kinds of services are offered at the Southwest Airlines Atlanta Hartsfield Terminal. These can be either airline-specific like cancellations, changes, lounge access, or general amenities like check-in, baggage collection, etc.
Some of the most commonly used services are mentioned here:
Check-In
At the ticketing level of the departure terminal, you will find the check-in stations. If you have already checked in online, you will have to drop your baggage at this stage. You can use the self-service kiosks for check-in at Southwest Airlines as well if they are available.
Baggage
Southwest baggage will only be accepted if it meets all the necessary dimensions. Under standard conditions, you will be permitted to travel with one carry-on bag, one personal bag, and 2 checked bags. Checked bags should be 23 kgs.
Flight Cancellation
This airline offers an inclusive Southwest cancellation policy that enables fliers to revoke their bookings. However, if you are looking to cancel your reservation you will have to do so at least 24 hours before the time of your flight.
Flight Change
If you wish to continue your trip but at a later date or time, you can go for the Southwest flight change option instead of cancellation. Based on your requirements, pay the necessary fee and alter your booking by following the guidelines.
Security Screening
This is both a service and a mandate to ensure the safety of all passengers. To get through security without any hassle, you will have to make sure to not carry any restricted items and duly follow the rules given by the airport.
TSA Pre-Check
Concourse A of this airport has the enrollment center for the TSA Pre-Check program. Passengers registered under this program will not have to wait for long hours to complete their security screening procedure.
Lounges
The domestic terminal of ATL Airport does not have any lounges dedicated to Southwest Airlines. Hence, you can only use the waiting rooms or book a private lounge based on the availability and your eligibility.
Rideshare Services
To get to and from the airport, you can make use of the different rideshare services provided by the airport. This will help you to cut costs as well owing to the economic prices.
Car Rental
While exiting the airport, you will be given the option to book any of the several car rental services. You can seek assistance from the agents in case you face any trouble while accessing this facility.
Lost and Found
The lost and found department will help passengers retrieve their misplaced luggage or small items. This office is located at the upper level of the North Terminal and is open between the hours of 8:30 am and 5:00 pm from Monday to Friday except on holidays. To connect with this department, you can send an email to lost@aatc.org.
To add more to the above services, the airport also makes available the following facilities:
- Shopping Centres
- Dining Stores
- Lounges
- Pet Relief Centres
- Free Wi-Fi
- ATMs
- Charging Stations
- Water Refilling Stations
- Waiting Rooms
- Lactation Pods
- Hotel Services
The Southwest Terminal Atlanta Airport is one of the most modern and well-maintained in the world. Though it undertakes both arrivals and departures, it ensures that there is no overlap of different procedures. Hence, owing to this orderly management, the terminal operations, from departures to arrivals, become simple to complete.