Aer Lingus Name Change Policy

The main aim of the Aer Lingus name change policy is to enable fliers to correct errors on their reservations. The procedure to alter the ticket details is mainly clarified through this policy. In addition, the eligibility criterion to do so and the fee charged are the main aspects covered. 

What is the Aer Lingus Name Correction Policy? 

This is a policy that states the main circumstances under which passengers will need to access the Aer Lingus name correction feature. These instances include: 

• When the name on the ticket does not match the name on the passport 
• If the first or the last name on the booking differs from that on the ID proof 
• When a few letters of the name are misspelled 
• In case there has been an interchange in the order of the first, middle, and last names 
• When the passenger’s details have been changed legally 

Which Rules of the Aer Lingus Name Change Policy Apply? 

A certain set of regular rules and conditions have to be followed when making alterations to the bookings made through this carrier. 

• The Aer Lingus name change feature can only be accessed on official bookings. 
• Your booking should be made either directly or indirectly but via an official source. 
• On reservations made through outside agencies, they must be contacted. 
• Alterations can be made on Aer Lingus Regional and CityJet flights. 
• The modification should be completed at least 2 hours before the departure. 
• Corrections made should be applicable to all the reservations of the itinerary. 
• A fee will be charged for the change of your details. 
• Use this policy before Aer Lingus flight check in.
• Legal name alterations require the submission of necessary documents. 
• The conditions of the policy may differ based on the arrival destination. 

Note: Any newly introduced rules that are fare-specific will be informed at the time of booking. 

How Much is the Aer Lingus Name Change Fee? 

It is mandatory to pay the Aer Lingus name change cost to be eligible to alter your tickets. The amount varies for flights within Europe and for transatlantic flights. 

Flights within Europe: 

For flights whose end destination is within Europe, the following amount of name alteration fee will be charged: 

Transatlantic flights: 

The charges incurred on these flights are as follows: 

Note: These charges are only applicable to Aer Lingus flights and not partner itineraries. 

How to Change a Name on Aer Lingus Flight? 

Passengers can use any of the five different options provided by the airline to modify their reservations: 

• Website-based name change 
• Online option for AerClub
• Customer Assistance 
• Chatbot 
• Mobile Application 

Method 1: Website-Based Name Change 

The fastest and the easiest way to avail of the Aer Lingus change name on flight option is through the website.

• Open the official site of Aer Lingus. 
• Find the “Manage Trip” section. 
• Here, give the necessary details asked like your
  • “Booking Reference” and
  • “Family Name”
• Then, continue by tapping the “Manage Trip” button. 
• Your reservation will now be retrieved. 
• You will have to select the flight ticket to which alterations have to be made. 
• Once selected, follow the directions given on the screen to complete the process. 
• Make the payment for the change fee using the online payment modes. 
• You will get a confirmation mail to your registered ID. 
• Recheck your details. 
• Print the new boarding pass with the correct details after managing bookings on Aer Lingus.  

Note: This mode of online name correction will not be available for third-party bookings. 

Method 2: Using the Site for AerClub

When you have an AerClub membership, you will have to log in to your account to retrieve the reservation: 

• Under the same “Manage Trip” section, click on the “Log In” hyperlink. 
• On the new redirected page, enter:
  • “Username or Email Address”
  • “Password”
• Then, click on the “Login” button. 
• Now, change name on Aer Lingus flight using the on-screen directions. 
• Make the payment and confirm your new details. 
• Ensure to print the boarding pass with the correct details. 

Method 3: Name Alterations Via Customer Assistance 

Aer Lingus ticket name change can be made more easily accessible through the agents of the carrier.

To alter your details using this method, you will have to get in touch with the airline agents. 

• Once you connect with them, the reason for your call will be asked. 
• Then you will be required to provide the required personal and flight details. 
• When you are deemed eligible for changes, the authorities will begin the process. 
• Upon the completion of the modification, you will get a confirmation mail or call. 
• You can check your new details in this mail. 

To connect with the agents, you will have to call them at their respective region-specific contact numbers as follows: 

In case you wish to speak with the agents in your local language, you can make a request for the same. 

Method 3: Using the Chatbot Option 

Talking to a bot is another simple yet effective method of making the required alterations. This option can also be used to solve any queries regarding the Aer Lingus change passenger name feature. 

• Run the website of the carrier. 
• You will need to now scroll down to the bottom of the first page. 
• Here, go to the “Help and Support” section. 
• Click on the “Contact Us” hyperlink. 
• You will now be redirected to a new page. 
• Here, on the right, you will find the “Messenger Icon”. 
• The chat dialogue box will now be opened. 
• Click on the “Start Chat” button. 
• Go ahead by tapping the “Continue as Guest” option. 
• Type ‘Name Change’ in the chat. 
• Continue as per the details given by the bot. 
• Retrieve your booking and make the required modifications. 

Note: The payment for name change cannot be made online when using this chat feature. 

Method 4: Mobile Application 

Using the official mobile application to modify the details on your reservation ensures prompt response. 

After downloading the official application on Android/iOS: 

• Log in to your account. 
• Navigate on the app as per the in-app directions. 
• Enter your flight information to view your itinerary and confirmed reservations. 
• Make the alterations using the Aer Lingus ticket name change option. 
• Pay the required charges to get your new boarding pass. 
• Print it out and present it at the time of boarding. 

Note: In case, this application is unavailable in your region, you can resort to the online mode of name modification. 

Can I Make an Aer Lingus Voucher Name Change? 

This airline permits its passengers to avail of vouchers and use them to make reservations. Hence, you will be allowed to modify names on bookings made using such vouchers. 

Changing name on Aer Lingus ticket that has been booked using a voucher will generally be allowed: 

• On international flights 
• When your travel credits are high

Method to Change Voucher Name:

To retrieve the booking made using a voucher, you will have to: 

• Look for the “Aer Lingus Manage My Voucher” page on the browser.
• Run the airline’s official page. 
• Enter your “Voucher Number” and “PIN”. 
• Click on the “Continue” option. 
• When the booking is visible, alter your details. 
• Make the payment, if required. 
• Your details will now be modified. 

Using Social Media to Connect with Aer Lingus Officials 

You might need to connect with the agents of the airline for some Aer Lingus name change queries. Contact them at the official social media sites of the airline using the given links: 

In conclusion, the Aer Lingus name change policy is quite useful to customers who wish to make quick modifications. It describes different methods and options available to make the required alterations as well. 

Frequently Asked Questions