Aeromexico Cancellation Policy

When it comes to booking a flight, one of the most anticipated services a passenger may want is the flexibility to revoke a plane ticket. Understanding this, the Aeromexico cancellation policy is made. It helps the passengers to revoke their tickets with ease. This is a set of guidelines that highlights the procedure, fees, and other things associated with revocations.

What are the Aeromexico Airlines Cancellation Policies?

Due to natural disasters, personal reasons, etc., you can undo your ticket. In doing so, you will have to follow the rules listed below:

• When a passenger reverses a flight less than three days prior to the planned departure, he or she should pay a whole fare as a penalty. 
• The return process can directly relate to the traveler’s transaction method.
• Provided that you are revoking your booking after a day of purchasing your ticket, a cancellation fee can be levied. 
• Tourists who do not reach the plane at the specified time will be charged no-show fees. 
• Only refundable tickets are refunded by the air operator. 
• On non-refundable tickets, there is no way to get your money back. However, you will get the trip points or credits for your future travel as a refund. 
• Flights booked online or by calling the reservation center are subject to the policy. 
• The kind of ticket you have bought can determine whether or not your flight will be reversed. 
• Assuming that the tickets were purchased via a trip agency, you can directly contact it for reversals. 

Aeromexico 24 Hour Cancellation Policy

The 24 hour cancellation feature of this air company allows its tourists to revoke a flight in an emergency. It can be done within the period of twenty-four hours of booking a ticket. 

• This feature only applies when the ticket has been reserved via the: 
  • The main site of Aeromexico
  • Official contact center
  • Ticket counter at the airport. 
• As a flier of Aeromexico, you can cancel within 24 hours for free.
• This policy can give you a complete return when you make a reservation 7 days or longer before a planned itinerary. 
• Within seven to ten days of reversal, the airline will provide your money back to the actual transaction mode. 
• All fare types are subject to this policy. 

Aeromexico’s COVID-19 Cancellation Policy

Due to COVID-19 regulations or safety concerns, visitors, as well as carriers, may have to undo their flights. Visitors who have reversed their plane tickets can be eligible for obtaining full returns. Furthermore, you will not be levied any revocation penalties. 

Even in case, the flight tickets are promotional or non-refundable, you can be qualified for a free reversal. Excluding the Basic Economy tickets, all kinds of fares are eligible under the Aeromexico COVID flight cancellation policy. 

What are the reasons for Aeromexico Ticket Cancellation? 

Due to a variety of obligations, passengers may be required to discontinue their trips. Any last-minute modifications to the itinerary may affect the journey of the flyers. Unavoidable circumstances can also arise at times, putting someone’s health or life at threat. Therefore, being aware of the possible causes can be beneficial. 

In this regard, other reasons for flight reversals are as follows: 

• A tourist may be unable to fly when she/he is not feeling well.
• The journey may not be possible due to unforeseen office meetings. 
• A passenger’s death or any family member’s demise can prevent them from flying. 
• Sudden gatherings can occur at any time, preventing the traveler from flying.
• A flyer may not be willing to continue on a trip due to inclement weather. 
• Another factor of revocation could be air traffic congestion. 
• Not following the correct Aeromexico baggage allowance limit may cause you to discontinue your booking.

How do I Cancel an Aeromexico Reservation?

The Aeromexico ticket cancellation policy has provided several methods for revocations. A traveler can connect over the phone when he or she wishes to revoke a flight. Or else, the flyers can also navigate the main website of this company for making last-minute reversals. However, if you want to cancel your flight due to misspelled or legal name changes, then don’t do it! Because you can make essential name changes on the ticket with Aeromexico name change policy.

Method 1: On Call

One of the well-known and often used methods for canceling flights is through the customer assistance department. In case of any emergencies, flyers may select this method. This can additionally involve the representatives performing the revocation on call. To reach a representative, you can call +(55)-5133-4000. 

On-call, you will be required to tell the representative about the reason for your reversals. You will additionally be inquired about the booking information, as per the Aeromexico flight cancellation policy. It can include: 

• your number of tickets, 
• entire name, 
• planned schedule date, 
• and time as well. 

Then a representative will start the procedure according to the reversal policy of this carrier. Your call may be kept on hold while the process is being done. Once the procedure has been completed, you will be informed of the same. 

Method 2: Making Cancellations Online 

Some passengers may opt to cancel a flight online. This method can rapidly authenticate reversals. You are just required to go to the Aeromexico website for the revocation of the flight. 

To revoke a booking online, follow the steps outlined below: 

• Open Aeromexico’s official website.
• You can find the “Your Trips” section on the homepage. 
• Enter your reservation details including your “E-Ticket Number” and “Passenger’s Surname” as well. 

• Now, hit on the “Find My Reservation” button. 
• By clicking on it, you can see your booking. 
• Select the flight that has to be reversed. 
• Tap on the “Cancel” option. 

Later, pertaining to the cancelation policy, you will receive a verification message of the successful reversal. 

Method 3: Cancellations via Social Media Handles

As a passenger of Aeromexico airline, you will have to find the official Social handle of these platforms create your message, and tag the airline in the same.

How much is the Aeromexico Cancellation Fee?

In most cases, a tourist has to pay some charges. They can vary depending on the type of ticket, and revocation timing. Based on the class of reservation, a fee can be greater or less. 

It is vital to note that the fees apply once the risk-free time limit has expired. In such scenarios, you should be aware of the fees before proceeding with the reversals. 

Please read the following details about the Aeromexico ticket cancellation fee: 

• When flights have been booked seven or longer days prior to the planned schedule and canceled within 24 hours of purchasing, no revocation fee can be applied. 
• The carrier will charge around $200 in case you reverse your reservations after twenty-four hours of purchasing. 
• A revocation cost for national flights has been eliminated for Business, Premium Economy, First, and Economy classes. 
• There are no reversal fees on flights between the United States, Puerto Rico in the Caribbean, and Mexico. 

What is the Aeromexico Refund Policy?

After canceling a plane ticket, a flyer can receive a refund from Aeromexico by abiding by certain guidelines. They may vary depending on the type of flight tickets purchased. By following this, in the case of Premium and Flexible Tickets, you will get your complete money back.

• Based on the transaction method, the money-back can be issued in seven to twenty days. 
• A visitor who has purchased a Basic, AM, Classic, or Comfort Ticket is not qualified for a return.
• Only if a reversal is made within twenty-four hours of booking, you will receive a full refund. 
• After this risk-free period, you will be eligible to receive a return after deducting some charges. 
• To obtain your money back using the Aeromexico refund policy, visit the airline’s website and then:
  • Fill out an online form or 
  • call the customer assistance department. 

Note: Certain passengers may have switched to Clase Premier after booking another ticket originally. When they cancel the ticket, the amount for upgrades will not be refunded.

How do I make a refund request on Aeromexico?

According to the cancelation policy, you can claim a return by calling the carrier. This can be one of the reliable methods to apply for a refund. 

The following are the steps to know how to claim a refund on-call: 

• First of all, locate Aeromexico’s authorized site. 
• Scroll down the page. 
• There you can see the “Refund” button. Press on it. 
• Reach the refund page of the operator. 
• Look for the contact numbers to call the agent. 
• You should choose the contact number as per your country. 

Note: The contact details of countries like the United States, Europe, Mexico, Latin America, etc., are mentioned below. 

Once you select the number, you can connect with the officials. Over the phone, you can ask for your refund as per the revocation policy. Provide your flight details such as the number of tickets, entire name, departure date, type of ticket, the timing of reversal, etc. 

Then, the officials will start making a refund request on your behalf on call. Later, within a few days, you will get your money back in your account. 

Why Aeromexico Cancelled Flights?

The provider may revoke a customer’s flight in certain scenarios. There could be several reasons behind these reversals. One reason can be difficulties during the take-off. It can even make traveling challenging for the flyers. 

Apart from this, other reasons why Aeromexico may cancel flights are mentioned below: 

• In case an aircraft is overbooked, revocation by the carrier may occur. 
• Sometimes, technical difficulties may arise. 
• A tourist’s booking can be revoked by Aeromexico due to the COVID-19 requirements being violated. 
• The plane ticket may be canceled for reasons relating to safety. 
• There may be problems with pilots. 
• Air traffic can be a significant annoyance at times. 

Aeromexico Cancelled Flight Compensation

A booking can be discontinued by the carrier in certain circumstances. For that, you should not be concerned. The airline has specified some conditions for giving compensation. 

A traveler will obtain a complete refund in the form of compensation or an alternate flight. But when the compensation is claimed by the airline on behalf of a traveler, a 30% fee can be charged. 

There are some other conditions as well to follow:

• A passenger will have the option to shift to the next accessible flight in case of any delay. In this situation, you will be eligible for:
  • hotel accommodations and 
  • airport transfers. 
• On a delayed or discontinued flight, you can additionally choose to reschedule your trip for any time within a year after the revocation date. 

• If a ticket with upgrades is canceled by the airline, you can be given an alternative with the desired changes available. Otherwise, you can get a refund.

Note: Compensation may not be available for weather-related reversals.

The air operator strives to provide a positive experience not only on the plane but also while making reversals. The Aeromexico Airlines cancellation policy serves its travelers well in a variety of scenarios. 

Frequently Asked Questions-FAQs