Soekarno Hatta International Airport Terminal Guide

Soekarno Hatta International Airport is the main airport serving the greater Jakarta area. It is located on the Island of Java, Indonesia. It serves the capital city, the wider metropolitan area, and the larger portion of Western Java. Soekarno Hatta Airport is one of the busiest airports in Indonesia and includes three terminals and three runways. It is popularly called Cengkareng by Indonesians or referred to as Jakarta Soekarno Hatta International Airport. 

This is a comprehensive guide regarding Soekarno-Hatta International Airport terminals and other crucial details to assist passengers on their journey. 

General Info Jakarta Soekarno-Hatta International Airport

Soekarno Hatta International Airport CGK Airport Codes

CGK Airport Terminal Map

Soekarno Hatta International Airport map allows passengers to easily access the four terminals of the airport, allowing them to choose their departure and arrival locations. Here is the airport map to provide an in-depth view of Soekarno Airport. 

Soekarno Hatta International Airport Terminals

Soekarno Hatta International Airport comprises three terminals, named Terminal 1, Terminal 2, and Terminal 3. There is a dedicated freight terminal reserved for domestic and international air cargo. The terminals are located close to ensure that the passengers have access to the best facilities. 

Some of the popular facilities include restaurants, cafés, disabled access, lost & found, baggage claim, baggage wrapping, left luggage, ATMs, and banks.

Here are the three passengers terminals available at the airport-

Soekarno Hatta International Airport Terminal 1

CGK Airport Terminal 1 is the oldest terminal and is only used for domestic flights. It is divided into 3 semi-circular sub-terminals, with Terminal 1A serving Lion Air flights, 1B serving Xpress Air flights, and 1C hosting Batik Air, Citilink, and other Indonesian carriers’ domestic flights. It has two levels- 

Jakarta Airport Terminal First Level

• The Arrivals and Soekarno hatta airport departure level of the terminal offers services and amenities such as ATMs, tour operators and travel agents, information counter, lost & found, baggage claim, check-in counters, disabled lift, transit counters, port health, and retail stores and food and drink concessions.

•  It also has a VIP lounge, “Lantai Satu”, connected to sub-terminals 1A, 1B, and 1C. Access to the waving gallery is by lifts and stairs.

Jakarta Airport Terminal Second Level

• There are three sub terminals with the first floor shaped like a semicircle, with a central corridor and secondary corridors branching off of it. 
• Boarding gates, services, and amenities are available to passengers.

Soekarno Hatta International Freight Terminal

It is located to the east of Terminal 1. Add to that – 

• It handles domestic and international cargo. 
• The terminal will be shifted to the west of Terminal 2 to meet the higher cargo demands. 

Soekarno Hatta International Airport Terminal 2

CGK Airport Terminal 2 is located in the airport’s west-north section and can accommodate 19 million passengers per year. It has three sub-terminals (2D, 2E, and 2F), seven gates, and twenty-five check-in counters. This terminal primarily serves domestic flights. It includes two levels- 

Jakarta Airport Terminal First Level

• The Soekarno hatta international airport arrivals level has a passport checkpoint, a visa on arrival counter, customs, baggage carousels, an information desk, a currency exchange, lifts to the upper level, and a bus stop to connect to Terminals 1 and 3.

Jakarta Airport Terminal Second Level

• Each sub-terminal has its upper section, which includes a semicircle-shaped building and seven boarding gates. 
• The VIP lounge, viewing gallery access, restrooms, disabled lifts, security check, smoking allowed area, musholla (mosque), shopping arcade and food court, hand wash facilities and ATMs, and access to the level via the central stair are among the services and amenities.

Soekarno Hatta International Airport Terminal 3

CGK Airport Terminal 3 is located in the airport’s eastern northern sector and can accommodate 25 million passengers per year. It is environmentally friendly and has a modern and traditional design, and it serves all international flights except budget carriers. 

It includes two levels- 

Jakarta Airport Terminal Ground Level

• It is the Soekarno Hatta airport arrival level, and it provides ground transportation, baggage claim, lost and found, parking lots, banking facilities, toilets, ATMs, bakery, food and drink concessions and escalators and lifts to the upper level.

Jakarta Airport Terminal First Level

• It is the Departures level. At the ground level, there is a boarding lounge with access to boarding gates, services, and amenities, and access to the upper level via escalators and lifts. Passengers can also use amenities such as ATMs, hotels, banking, and food and beverage stations.

The passengers can travel across the terminals easily. The terminals are well-connected and include vital amenities and services for passengers’ comfort. 

Soekarno hatta international airport terminal 4

CGK Airport Terminal 4 will be operational soon in 2024 and will be located east of Terminal 1 and south of Terminal 3. Also – 

• The terminal is expected to cater to more than 45 million passengers every year. 
• It will be built on a land area of 130 hectares. 
• It will be built on a modern design plan in the shape of an H.

Airlines Operating from Soekarno Hatta International Airport

Jakarta Soekarno hatta international airport serves as a hub for Batik Air, Citilink, Lion Air, and Garuda Indonesia, as well as a central metropolitan area for Indonesia AirAsia, Super Air Jet, Nam Air, and Sriwijaya Air. 

Here are the flights from Soekarno Hatta International Airport:

• Aeromexico– It does not have a defined terminal at the airport for arrival and departure. The codeshare flights by the airline use Terminal 3. Check the Aeromexico baggage policy for easy check-in of Aeromexico at the CGK airport counter. 

• Air Baltic– Air Baltic terminal is not defined at the airport. You can check in online for quick boarding. Passengers can request cancellation of Air Baltic flight tickets.

• Air France– The airport has not allowed a fixed terminal for Air France. The codeshare flights fly via Terminal 3. Check the Air France unaccompanied minor policy for children. 

• American Airlines– American Airlines can use any terminal for arrival and departure while codeshare flights are fixed at Terminal 3. 

• Bangkok Airways– No defined terminal is allotted for Bangkok Airlines. You must have an overview of the Bangkok airways cancellation policy for any emergencies. 

• Cebu Pacific– Cebu Pacific uses Terminal 3 for arrivals and departures and allows flyers to access the flight details via the Check-in counter of CGK airport, also passengers can request to change or cancel their Cebu Pacific flight ticket. 

• Delta Airlines- Delta Airlines does not have a defined arrival and departure terminal. However, the codeshare airlines use terminal 3. The airline offers accessible policies like Delta Airlines Baggage Policy, Delta Airlines Cancellation Policy, etc.

• Ethiopian Airlines– Terminal 3 has been allotted for Ethiopian Airlines arrivals and departures. If you wish to travel with a pet, you can find various options like, Ethiopian Airlines Cancellation, Baggage, and pet policy etc at the airport counter.  

• Gulf Air– Gulf Air has no definite terminal at the airport for arrival and departure. You can cancel the Gulf Air flight ticket at the Check-in counter of CGK airport.

• Indonesia AirAsia– Indonesia AirAsia operates via Terminal 1, Terminal 2, and Terminal 3 for arrivals and departures. You can request Indonesia AirAsia check-in online for an easy boarding experience. 

• JetBlue Airways– The airport does not align a specific terminal to Jetblue Airways. However, Jetblue Airways cancellation policy is available for passengers for unforeseen circumstances. 

List of Airlines Operating from Jakarta Soekarno-Hatta Airport

Nearest Airports to Soekarno Hatta International Airport

Soekarno Hatta International Airport is connected via various domestic, local, and international airports. Here are some of the nearest airports to Soekarno Hatta International Airport. 

• Husein Sastranegara International Airport– It is located 175.5 kilometers to the south of Jakarta airport via Jl. Tol Cipularang. 

• Radin Inten II Airport– The distance between the airport is 243.3 kilometers. Radin Inten is located to the north of Soekarno Airport. 

• Kemayoran International– It is a local airport located 26.3 kilometers to the east of Soekarno Airport. 

• Pondok Cabe Airport– It is another local airport located 39.1 kilometers far from Jakarta Airport. It is located to the south of Soekarno airport and can be traveled via Jl. Tol Lkr. Luar Jkt 2. 

Soekarno Hatta International Airport (CGK) Runways

Soekarno-Hatta International Airport, known by the CGK International Airport code, has two parallel runways. These two runways are recognized as 07R-25L and 07L-25R. The lengths of these runways are 12,008 feet and 11,812 feet. For making the pavement of these runways, a concrete surface has been selected. With the availability of these runways, CKG Airport can serve approx 60.25 million travelers by two parallel runways.

Runway Data

Security and Customs at Soekarno Hatta International Airport 

Soekarno-Hatta International Airport security is rigid and it is crucial to lock your luggage. To prevent theft from checked bags, standard key or combination locks may be used.

Here is the list of services related to security available at the CGK – 

Customs at Soekarno Hatta International Airport- Federation Aviation Administration provides a Pack Safe Initiative to provide details on the key elements that the passengers must keep in mind before traveling with the Hatta airport. Make sure to visit their website for the rules and customs of Jakarta Airport. 

Below is the list of the customs counter at the CGK airport – 

Jakarta International Airport Lounge

The airport comprises various Soekarno Hatta airport lounges for the passengers to provide them with facilities to rest and access other amenities. Some of the popular airport lounges are as follows- 

• Jakarta Citibank Airport Lounge– It is a free lounge available for all the passengers at the airport. The is located to the right of the E concourse and has a dedicated Citibank cashpoint. It comprises bathrooms, food services, a bar, free wifi, and newspapers.
• Garuda Business Class Lounge– The Garuda Business class lounge is a huge lounge located opposite the Singapore Airlines lounge. It has various eateries, bars, business facilities, and separate seating areas for passengers. 
• Garuda Garudamiles Lounge– The lounge is reserved for the economy and Gold status members with Garudamiles flying via Garuda Airlines. It is the primary and cheaper pay-in lounge at the airport. 

• Jakarta Pura Indah Lounge Pay in Lounge– It is the first and primary business lounge at the airport. It offers a wide variety of food and bar facilities. 
• Premier JAS Lounge- It is the third-party lounge with the best facilities at the airport. It has dedicated areas with recliners, armchairs, a central seating area, a spa, a box room, a bar, and a wide variety of food in the lounge. 

There are other Jakarta Airport Lounges (CGK) too. The passengers must check the other lounges, and places to eat, and shop at the airport. You can check the availability of the lounges, their costs, available deals, and more. 

Dining and Drinks at Soekarno Hatta International Airport

Soekarno Hatta international airport comprises various popular cafes, restaurants, and fast food chains for passengers. You can enjoy the eateries or the drinks at the bar. Some of the places are discussed below- 

• Airport Bar- The airport has a dedicated bar for the passengers offering a wide variety of drinks, cocktails, and more. It also serves other food items like nuts, nibbles, cheeseburgers, and snacks. 
• American Grill and Restaurant– One of the great Western food places at Jakarta international airport is the American Grill, which offers a small collection of wine and beer, as well as a salad bar, burgers, snacks, and the popular beer brand called Sapporo. 
• Manzo E Birra- It is a Spanish-themed Tapas bar with high-quality and delicious Western food and a bar. 
• Great Indonesian Restaurant– The restaurant is known for its wide variety of authentic, delicious, and class Indonesian dishes. 

There are other delicious choices for eateries and bars at the airport offering a wide variety of delicious food, drinks, and snacks. 

CGK Airport Wi-Fi and Charging Stations

The airport ensures that passengers can access the complimentary wifi and charging stations available at the terminals for emergencies with wheelchair accessibility. 

• Wifi– Free wifi is available throughout the airport. To access it, the passengers can log in on the “freewifi.cgk” network. Fulfill the terms on the given link and you can access the complimentary wifi. 

• Charging Stations– There are various complimentary charging stations available at the airport for mobile phones and tablets at Terminal 3 on level 2. The locations are available near the elevators and can power up almost all phone models. 

The airport wifi stations and charging points are perfect for passengers along with other amenities and facilities available for their convenience. 

CGK Airport Lost and Found

The airport requests the passengers to head to the Information Desk for any Jakarta Airport Lost and Found queries. The lost and found counter is available at the arrival halls of all the terminals. 

Lost & Found is a unit that handles lost, left behind, mixed up, and other baggage. If tracked, it will be flown or sent via the next flight.

The passengers can connect with other companies as well based on the airline they are flying by. Make sure to alert the airport staff as soon as possible to receive the best solutions. 

Facilities and services at the Soekarno Hatta International Airport

Jakarta Soekarno Hatta International Airport provides the following facilities and amenities for the passengers at the airport- 

• Lounges Waiting Room– Some of the popular lounges at the airport include Lion Air Customer Service, Jakarta Airport Hotel, Sapphire – Plaza Premium Lounge Jakarta (International Departures, Terminal 3), BRI Prioritas Lounge, and Garuda Executive Lounge. 
• ATMs– The ATMs are available across the three airport terminals-1, 2, and 3. 
• Parenting Rooms– These are dedicated spaces allowing passengers to nurse and care for their infants and kids. 
• Prayer Rooms– There are multiple mosques located across the airport terminals.
• Kids Zone– It comprises family spaces, seating spaces, and children’s playgrounds dedicated to playing time. 
• Luggage Storage– The luggage storage department is located at Terminals 2 and 3 in the arrivals area and is open 24 hours. 

There are other facilities like Luggage trolleys, smoking areas, viewing galleries, meeting rooms, duty-free shops, retail outlets, Wheelchair renting, disabled access, lost & found, baggage claim, left luggage, banks, an information booth, and a help point.

Travel to and from CGK 

Following means of transportation are available at the Soekarno Hatta International Airport to the city center. 

• Damri Airport Bus– The bus operates from 40 to 80 minutes between the airport to Downtown. It is an express bus covering the routes from Jakarta Soekarno Hatta Airport and Gambir Station. It is available at the nearby Arrivals Hall at the bus station of each terminal. The fare is 2.58 USD per ride. Keep note that there are other bus options available for the passengers as well. 

• Jakarta Airport Taxi– There are various taxi options like Budget, regular, special taxis, or prepaid taxis available for the passengers. You can find them outside the arrivals hall of Terminals 1, 2, and 3. The fares for the taxi are between 12 USD to 14 USD for Bluebird taxis. 

• Jakarta Airport Train– The passengers can choose the airport rail link to reach Sudirman Baru station in only 45 minutes. The tickets for the rail are available on the Railink website and mobile application. The passengers can also find the vending machines at the station hall to purchase tickets quickly. 

The passengers must check the availability and other means of transportation like rental cars or private transportation as well to find the best deals and compare prices effectively. It is also crucial to note that there must be traffic on the road. So, the passengers must prepare accordingly. 

Directions by Car to Soekarno Hatta International Airport

If you travel to Soekarno International Airport, here are the top routes you can take to the airport- 

• From Tangerang– The airport is located 13 kilometers to the north of Tenagerang. You can travel via Jl. Tol Kunciran – Batu Ceper – Cengkareng. 

• From Jakarta– You have to travel 38.7 kilometers to the left of Jakarta via Jl. Tol Dalam Kota and Jl. Tol Prof. DR. Insinyur Sedyatmo to reach the airport. 

• From Teluknaga– You can travel 19 kilometers to the southwest of Teluknaga to reach the airport. 

Give yourself extra time to avoid delays and have a safe road journey during daily working hours as it is highly likely that there is traffic on the road. 

Parking at Soekarno Hatta International Airport

Soekarno International Airport caters to passengers who wish to park at the airport. Here are the parking options available to the passengers. 

• Daily Parking– It is located at the Public parking area in Terminal 1, terminal 2, and Terminal 3. The costs for cars and motorcycles differ. It costs less than 1 USD per hour for the first four hours for cars and costs around 1 USD for 24 hours for motorcycles. The facility is also available for small buses and trucks too. 

• Overnight Parking– It is located on Terminals 1 and 2 and costs 2 USD for cars for the first 4 hours, and 1 USD for subsequent hours. 

Parking is subject to availability and the passengers may struggle to find the right place for parking if they arrive late at the airport. 

Car Rental at Soekarno Hatta International Airport

Soekarno Hatta International Airport CGK car rental choices are present for the passengers to provide comfort and a convenient experience while traveling from/ to the airport. You can book a car rental service with or without a driver. 

Here are some of the popular car rental companies at Soekarno Airport- 

• Avis 
• Inkopal 
• Golden Bird 
• Inkopau

Passengers can also find other rental companies on the website or use the portal to find the best suited rental car choices for you. 

Airport Hotels at Soekarno Hatta International Airport

Soekarno Hatta International Airport is well surrounded by an array of choices for nearby hotels. The nearby hotels provide a place to rest and reach the airport on time if there is a flight delay or other unavoidable circumstances. 

Here are some of the best airports near Soekarno Hatta Airport- 

• InterContinental Jakarta Pondok Indah– The InterContinental Jakarta Pondok Indah is a luxury hotel in South Jakarta with 311 guest rooms and suites, and a high-end complex. It is located minutes away from the Golf course and world-class Pondok. 

• Swissotel Jakarta PIK Avenue– It is the newest hotel in Jakarta. The hotel offers the best of Swiss hospitality with 412 guest rooms and suites, a ballroom, meeting rooms, lounges, an amphitheater, and a vitality-inspired spa.

• Mercure Tangerang Centre– Hotel Tangerang is a 4-star hotel with 150 rooms, Aruba All Dining Restaurant, Pawela Lounge Bar, 5 modern meeting rooms, City View Rooftop Swimming Pool, Fitness Centre, and Spa.

• FM7 Resort Hotel Jakarta– A 4-star Airport Hotel in Jakarta offers comfort and convenience, with business equipment and broadband internet.

The airport is well surrounded by diverse hotel options. The passengers must check and research properly to find the best hotels for them. 

In conclusion, Soekarno-Hatta International Airport is an essential transportation hub in Indonesia, connecting the country to numerous domestic and international destinations. With its modern facilities, numerous airlines, and efficient services, the airport provides a comfortable and convenient travel experience for passengers. From immigration and customs procedures to shopping and dining options, the airport offers a wide range of amenities that cater to the needs of different travelers.

Whether you are a first-time visitor or a frequent flier, Jakarta  International Airport ensures a smooth and hassle-free journey. With its strategic location and continuous development, the airport is poised to remain a crucial gateway for air travel in the region.

Frequently Asked Questions