Ethiopian Airlines Cancellation Policy

At times, it is possible that a passenger may book a ticket with the wrong destination. Lacking the possibility of a change, this situation may lead to flight cancellation. There is an Ethiopian Airlines cancellation policy for such problems. A passenger is given the freedom to cancel a plane ticket with its assistance. For most ticket types, this freedom is available. As a traveler follows the policy, certain benefits like compensation and refunds can be accessed too.

Highlights of Ethiopian Airlines Cancellation Policy

It is helpful to comprehend this cancellation policy and all of its rules. Owing to these rules, travelers can reverse their booking at least twenty-four hours before the planned departure. They also need to obtain confirmation for cancellation. When this is ensured, they can apply for refunds.

Ethiopian offers a flexible cancellation policy. Some of the common key highlights of Ethiopian Airlines:

• Full refund for unused tickets
• 24-hour free cancellation
• Flexible cancellation policy for COVID-19
• Pro-rata refund for partially used tickets
• Refunds for involuntary cancellations
• Flexible date changes
• No-Show Fee exemption
• Reimbursement for additional cost
• Refund Protection
• No penalty for changing your flight

Ethiopian Airlines 24 Hour Cancellation Policy

As of Ethiopian 24 hour cancellation policy, customers can cancel their reservation without penalty by contacting the Global call center or local ticket office within 24 hours of making the reservation, provided the reservation was made seven days or more before the flight’s departure.

Ethiopian Cancellation Policy for COVID-19

2020 onward, the coronavirus pandemic has impacted many air journeys in the world. For this reason, attempting to cancel a reservation can be your requirement too. With Ethiopian, you can find a cancellation policy that makes it less complex to revoke flights because of COVID-19. You should be completely aware of this policy to revoke your flight as well. With this, you can know whether or not you can cancel your flight depending on factors like time. 

How to Cancel Ethiopian Airlines Tickets?

Currently, this airline lets you access 2 methods to undo your Ethiopian plane tickets. Both can facilitate quick cancellations, whether performed offline or online. While the first method, through the website, is accessible to all flyers, the other one is region-specific. Accordingly, certain variations are involved in their execution.

Method 1: Ethiopian Flight Cancellation Via Manage Booking

When there is a time issue, using the online cancellation method is suggested. This is carried out through the functional site of the airline. On its main page, you will find My Bookings. This is a tab that can let you proceed after providing your correct particulars like your name. Even when you perform the method, the Ethiopian Airlines cancellation policy guides that you will have to pay a fee after crossing the risk-free period.

• Login to the Ethiopian Airlines account.
• Click on the, “Manage Booking” section, available on the Homepage. 
• Enter your “Booking Reference” and “Last Name”.
• After that, Click on the “Retrieve Booking” feature. 
• Now, Select the flight that you want to cancel.
• Press the “Cancel” option to go further with the procedure. 
• When asked, pay the Ethiopian Airlines flight cancellation fee. 

As soon as your request reaches the airline, it will revoke your booking. You will also be given a message that verifies this action.

Method 2: Ethiopian Flight Cancellation Via Phone Call 

At some point in time, there may be an emergency demanding you to cancel your flight. For such an emergency, the air carrier has offered immediate assistance via this calling method. This is a time-saving method that gives you a particular phone number that works in your location. Therefore, you can expect quick guidance and go ahead with flight cancellation.

Some of the contact numbers are shown in the table below: 

To get more contact numbers, head to the website of this carrier. 

How much is the Ethiopian Airlines Ticket Cancellation Fee?

Following the cancellation policy, when you cancel a booking, you will be charged. If you want to avoid the Ethiopian Airlines cancellation fee, then you must cancel a plane ticket within twenty-four hours of purchase. This is when no fee will be asked for. Should the charge be demanded, paying it will be necessary to cancel the booking.

The cost can frequently vary depending on the itinerary. Sometimes, it can be influenced by the ticket type you have purchased. The route preferred and reversal timing are the additional factors that can help ascertain the cancellation cost. 

The cancellation charges for Ethiopian Airlines are as follows:

Ethiopian Airlines Refund Policy

Travelers have the option to cancel their flights in an emergency. Concerning that the emergency can be genuine, they are entitled to get a refund. To receive this, they must adhere to certain guidelines. One such guideline is that when the tickets have been booked via a third party, they can obtain a refund indirectly. This will be done via that organization and not by directly approaching Ethiopian.

The other refund-related guidelines of the Ethiopian Airlines flight cancellation policy are as follows: 

• When a refund request is made on or after the departure date, you will have to incur an extra no-show charge. 
• Passengers are allowed to seek refunds when cancellations are done during the pandemic. Then the refund’s processing may take up to 3-4 weeks. This can be due to the high number of requests received in the pandemic. 
• In some instances, you will have the choice to keep your plane ticket open and later use it whenever needed. This can be applicable for up to one year. 
• The air carrier, Ethiopian Airlines, will not offer money-back after the ticket expiration date. 
• Kindly keep in mind that once you submit your refund request by filling out the form, you cannot cancel it. This is an important rule of the Ethiopian Airlines cancellation policy for refunds. 
• The processing of the refund can take some time. It can be acknowledged in seven to ten working days when requested in scenarios other than the pandemic. 
• You are eligible for the full amount of a refund when a flight is reversed in twenty-four hours of making it, provided that the request is quickly placed. 

How to Claim an Ethiopian Airlines Refund? 

Ethiopian Airlines gives the option to execute your refund request using offline as well as online methods. A passenger can use the Ethiopian website to claim a refund online. You only need to fill out the form that is provided on the site. Or else, you can apply for a refund request by going to the airport or calling the carrier. Both ways are speedy to get the amount back. 

Follow the instructions below, as per the Ethiopian Airlines cancellation policy, to submit the Ethiopian Airlines refund request form: 

• Open “Flight change and Refund request” available on the Homepage.
• Select “Request a Refund”. 
• You can get a refund form now. The form contains information such as “Email Address”, “Full Name”, “Booking Reference”, “Phone Number”, and other necessary details. By filling out the details in it, you can request your amount with ease. 
• Once you have done this step, hit on the “Submit” feature. 
• Now, as soon as possible, you can get your Ethiopian Airlines cancelled flight refund. 

Ethiopian Airlines Compensation on Delayed or Canceled Flight

A customer can be entitled to compensation in the event that his or her flight is delayed for longer hours or canceled by the air carrier. This can be dependent upon how far you have traveled on your journey. 

To know further regarding the compensation amount, you can look here: 

• A passenger can claim a maximum of USD 700 from Ethiopian Airlines. 
• Sometimes, the air carrier will apply for compensation on a customer’s behalf. For that, a basic fee can be deducted from the total sum. This can be nearly thirty percent.
• When you find out that your flight has been canceled by the air operator, you will have the choice to receive the reimbursement. Otherwise, you can ask the air carrier to plan another journey for you over the subsequent flight. 

Take a Look

Ethiopian Airlines is aware that last-minute cancellations of journeys are a typical occurrence. Due to this, it has created a flexible Ethiopian Airlines cancellation policy or feature for its customers. In addition to this, it has not kept the reversal fees so excessive. A customer can revoke a flight at any time in an emergency since the fee charged is not high. 

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