What Terminal is United at Logan Airport?

United Terminal Logan

The Boston Logan International Airport is one of the busiest air transport service providers in the world. This airport hosts passengers who have reservations with different carriers. Hence, if you are booked with United, then you must know what terminal is United at Logan Airport. It is beneficial to know about the boarding gates assigned to this airline to avoid confusion during departures or arrivals. Also, along with the basic amenities, the terminal offers certain services like relaxation centers, lounges, and parking as well. Therefore, a quick reference to the location of such points can also be helpful.

United Terminal Logan Airport Information

The Boston Logan Airport has four terminals named A, B, C, and E. Terminal B is the main Logan Airport United Terminal whereas Terminal E of the airport is also used for some of its operations. A general informative analysis of this airport is given in the following table: 

Airport NameBoston Logan International Airport
IATA Airport CodeBOS
Airport LocationEast Boston and partially in Massachusetts, United States
United Boston Logan AddressEast Boston, MA 02128, USA
Airport ForUnited Airlines
United Terminal LoganTerminal B
Airport Contact No.800-235-6426
CountryUnited States
Working Hours24 hours
Email AddressUnitedAirlines@united.com
United Official Websitehttps://www.united.com/en/us
Boston Logan Airport Official Websitehttps://www.massport.com/logan-airport/

Boston Logan United Terminal Map 

The terminal map serves as a guide to the passengers by highlighting the important checkpoints within the airport. This United Logan Terminal B Map gives a comprehensive view of the terminal building, hence, enabling the fliers to find the check-in centers, boarding gates, and baggage carousels. Thus, this map acts as a helpful reference, especially for travelers flying for the first time. 

Boston Logan Terminal Map

United Terminal Logan International Arrivals and Departures

The Terminal for international departures remains the same as that for domestic departures, that is terminal B. However, international passengers will be expected to complete their pre-departure process well in advance due to the higher possibility of delays. Passengers can seek the guidance of the terminal staff at any time during their international check-in, security, or any such procedure. 

For international arrivals, the officially designated Boston Logan United Terminal is Terminal E. This terminal has three levels out of which, the first level undertakes arrivals. Once you arrive at this terminal, you will be able to easily locate the luggage collection center. This terminal is also popular for its various amenities like ATMS, pet relief areas, LEX Kiosks, and parking pay stations. 

United Terminal Logan for Departure

All the United Airlines Boston Logan departures, both domestic and international take place from Terminal B. These operations mainly take place on the second level of the terminal. Passengers will have to visit this level to hand over their luggage and obtain the boarding pass prior to their departures. If you are unable to locate these stations, you can refer to the terminal map presented at the airport.  

Terminal is United at Logan for Arrivals

The Logan Airport United Airlines Arrival Terminal changes based on the type of flight, that is, whether domestic or international. All domestic arrivals will be supervised by Terminal B. To enable the arriving fliers to collect their luggage without any delay, the airport provides direct signage and walkways to get to the carousels. Arrivals are generally facilitated at the first level of the terminal. 

United Lounge at Boston Logan Terminal

The airline offers a lounge called United Club at the BOS airport. The Boston Logan United Lounge is located in Terminal B post-security at the Harborside Dr, Boston, MA 02128 area. To access this lounge, you will have to reserve your spot well in advance. If you are a Business Class Passenger, you might get free access. 

The operating hours of the lounge differ every day as follows: 

Day of the Week Operating Hours 
Monday 4:30 a.m. – 8:15 p.m.
Tuesday 4:30 a.m. – 7:30 p.m.
Wednesday 4:30 a.m. – 8:15 p.m.
Thursday 4:30 a.m. – 8:15 p.m.
Friday 4:30 a.m. – 8:15 p.m.
Saturday 4:30 a.m. – 7:00 p.m.
Sunday 4:30 a.m. – 8:15 p.m.
  • Various amenities like complimentary beverages, snacks, and drinks will be offered. 
  • Free high-speed WiFi will be made available in this lounge. 
  • You will not be allowed to smoke or vape inside here. 

Cost of the United Airlines Lounge Boston Logan Airport Terminal

The fee for the Boston Logan Airport United Lounge can vary based on your Club Membership status. The fee also differs if you wish to get only a one-time day pass. Passengers can also avail access using their frequent flier miles. 

In the case of United Club Membership, the fee charged can be as follows: 

Membership Status Fee Charged 
General 650 USD  or 85,000 miles
Infinite CardFree 
Premier 1K550 USD  or 75,000 miles
Premier Platinum600 USD or 80,000 miles
Premier Gold650 USD  or 85,000 miles
Premier Silver 650 USD or 85,000 miles
  • For a one-time pass, you will have to pay USD 59. 
  • Business Class travelers can access it for free. 

Baggage Allowance at Logan United Terminal

Before you can obtain your boarding pass, all your baggage will be checked in the United Terminal at Logan Airport. Checking will be done for both United checked and carry-on luggage and hence, they should be within the accepted weight and size limits. 

  • 23 kgs per checked bag for Economy and 32 kgs for Business Class fliers is allowed. 
  • Passengers can carry one cabin bag and one personal item in the cabin luggage. 
  • To determine the baggage fee, use the “fee calculator” on the official site of the airline. 

Boston Logan United Terminal for Check-In

The check-in centers for flights operating under this carrier will be located at the official United Terminal at Logan Airport, that is Terminal B, Level 2. These United check-in counters can be accessed in the pre-security area. Self-check-in kiosks will also be available here. 

  • Check-in counters will be open between the hours of 3:30 a.m. and 9:00 p.m. every day. 
  • Curbside check-in is limited at this airport. 

TSA Pre-Check at the United Terminal Boston Logan Airport

To allow fliers to complete their check-in and security screening process faster than the usual time, the United Terminal Logan Boston Airport provides the TSA Pre-Check facility. Once you enroll yourself, you will be able to use this service. 

  1. Enrollment can be done at the arrivals level of Terminal A. 
  2. This center will be open from 8:30 a.m. to 5:00. P.m and closed between 11:30 a.m. to 12:00 p.m
  3. You can reach out to the TSA agents by dialing 855-347-8371. 

United Airlines Boston Logan Phone Number

If you wish to reach out to the agents at United Terminal Logan Boston Airport to report a problem or request United flight cancellations you can refer to the contact details given below. Otherwise, you can also visit the official site of this airline to file a complaint or a claim. 

Purpose of Connecting Contact Number 
General Queries 800-864-8331
Reservations 1-800-864-8331
Baggage 1-800-335-2247
Mileage Plus 1-800-421-4655

Note: The contact details can sometimes change based on your region. 

Parking at United Airlines Terminal Logan Airport

The United Logan Terminal has a separate garage called Terminal B Garage that offers parking spots to all the arriving and departing fliers of this airline. The fee for parking will depend on how long you use your spot. The fee charged is as follows: 

Duration of UseFee Charged 
First Hour USD 9 
1 hour – 2 hoursUSD 23 
2 hours – 3 hoursUSD 28 
3 hours – 4 hoursUSD 32 
4 hours – 7 hoursUSD 36 
7 hours – 24 hoursUSD 41 
1 Day and 0-6 hoursUSD 62 
1 Day & 6-24 hoursUSD 82 
Every Additional Day USD 41 
0-6 hours on an additional day USD 21 

Apart from Terminal B, United passengers at BOS can also use the Central Garage which is accessible from all terminals. The fee charged will be informed at the airport. 

Boston Logan United Terminal handles these requests:

Boston Logan United Terminal B staff are ready to lend a helping hand with any travel need, from navigating the terminal to finding a lost item.

Flight DelaysOKTB/Ok-to-BoardCanceling Flights
Lounge FacilitiesApplying for VisasBaggage Services
Transfers at the AirportMeet & Greet ProceduresReserving Tickets
Parking ProvisionsDuty-free Baggage AllowanceWi-Fi in Flights
Missed Baggage ServicesCheck-in ProceduresVisa or Flight Information
Facilities for MilesArrival VisaEntertainment Onboard
Food OnboardBusiness ClassFacilities for Immigration
Services at the AirportEconomy ClassWi-Fi Services at Airports

The United Terminal Logan Airport provides a wide variety of facilities to its passengers. Ranging from TSA checks to lounge access, the airport tries to offer the best possible experience to each of its customers. Assistance from the terminal staff and the provision of airport maps can further make the entire process simpler for the passengers. 

Frequently Asked Questions

Which terminal is United at Logan Airport?

The main Logan United Airlines Terminal is Terminal B.

What Terminal does United use at Logan?

United uses both Terminal B and Terminal E at Boston Logan Airport.

Which is the United Airlines Logan Terminal for checking in?

Checking in for United flights at Logan Airport can be done at Terminal B.

Does the United Terminal in Logan Airport have a lounge?

Yes, the United Airlines Terminal at Logan has lounge access.

How much is the parking fee at United Terminal Logan Airport?

The fee for parking is based on the duration of use and can go up to USD 82.

Does the Logan Airport United Airlines Terminal have a TSA Pre-Check?

Yes, TSA Pre-Check is made available at the United Terminal of Logan Boston Airport.

Where do United International Arrivals take place at Logan Airport?

The United Airline Terminal Logan Airport for international Arrivals is Terminal E.

Where is check-in at the United Airlines Terminal at Logan Airport?

United check-in is located in terminal B pre-security area.

Is Boston Logan United Terminal open at all times?

This Terminal will be open as long as flights are scheduled for arrival or take-off.

Where is the United Logan Boston Logan Baggage claim area?

The baggage claim area will be located at the arrivals levels of United Terminal B.

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