Air Dolomiti Cancellation Policy

Ticket reversals might be a result of a complicated or simple situation. At times, they can happen due to situations that are beyond the control of anyone. The Air Dolomiti cancellation policy is designed to help its customers during difficult times. Having an understanding of it will be useful for them.

Air Dolomiti Flight Cancellation Rules

Everything under the policy is in accordance with EU regulations. Accordingly, this policy has established a set of rules. As a result, each traveler must cooperate and understand these. 

The following rules will help you understand the policy better:

• Fliers having a trip from/to Europe or are using a European aircraft are helped.
• Revocations will be allowed under fare conditions.
• The airline offers reimbursements/alternatives for canceled Air Dolomiti flights.
• “No-show” passengers will not be able to use provisions under this.
• Return trips would be automatically withdrawn for no-show fliers.

Note: This policy does not apply to circumstances beyond the carrier’s control.

Reasons to Cancel Air Dolomiti Bookings

Sometimes, passengers can go through difficult situations that do not allow them to stick to their plans. When the following occurs, they can go ahead with flight reversals:

• Illness or collateral due to illness and surgery.
• The demise of a close family member.
• Professional commitments that come up without notice.
• Duties attached to a judicial setup.
• Political instability and strikes.

Air Dolomiti Canceled Flights Policy

Situations may emerge during which the carrier may not continue with certain flights. Then it will have to revoke trips. A part of the reversal policy is focused on these situations.

Air Dolomiti cancel flights because of the following circumstances:

• Technical or operational issues in the aircraft.
• Delay due to the pilot.
• Crew mismanagement-related delay.
• Situations that compromise the safety of passengers.

Note: The service provided is accountable if revocations are under its control.

Notification for Revoked Flights

Travelers may look out for help time and again through the Air Dolomiti cancellation policy. When a flight gets discontinued, the carrier will try to contact the concerned person. 

• It may send a text or call to the registered phone number. 
• An email will also be sent to the ID of the customer. 

You should always use your ID and phone for updates. As soon as you receive them, kindly look for your options after contacting the airline.

Air Dolomiti Flight Cancellation Methods

Fliers can always choose between different methods to revoke their reservations. With this airline, they can access social media for reversals. A chatbot is further available. Otherwise, calling and using the website are great alternatives.

Method 1: Air Dolomiti Flight Cancellation via Social Media

Using social media to revoke flights is easier for travelers who are internet users and have a way around it. The carrier has its official handle across several mediums. You can directly message the handle of this airline. Or, simply post your query and tag it. 

The table beneath has links to all the sites:

Method 2: Cancellation via Website Chatbot

One may come to the official website and simply browse through the bot facility of the airline to move forward with the reversal procedure. The bot is a good choice if you want assistance each step of the way.

• Go to the official page of this company.
• You will find a messaging icon on the bottom right corner of the page.
• Click on that and then on “Chat” to start the conversation.
• Type “Cancel My Flight”.
• The virtual assistant will ask you for your booking code.
• Give in the code and other information as it asks.
• After this, it will guide you through the procedure to revoke your booking.

Method 3: Through the Official Website

The Air Dolomiti cancellation policy helps in easier ticket reversals through the website. Using this, domestic fliers can discontinue trips on an immediate basis. 

The procedure includes a few simple steps.

• Go to the official website of Air Dolomiti.
• Once on the main page, look for “Manage My Booking”.
• Move your cursor to “Book and Manage” to let the page expand.
• Fliers can also find “Manage My Booking” here.
• After you click on it, a page appears.
• Scroll down and fill in your:
  • “Surname” 
  • and “Booking Code”.
• Hit “Send” to go on to the next step.
• Pay any necessary cancellation fees to effectively revoke the booking.
• Follow the instructions as they appear for a smooth experience.

Method 4: Call the Airline 

The carrier offers a line of contact, open exclusively to its clients. You can contact it regarding anything related to the Air Dolomiti cancellation flight service. You can use the following phone numbers for calling:

Anyone using an Italian landline will be charged 0.10 Euros per minute, excluding taxes. However, charges may vary depending on service providers.

Note: Call-line is not available on bank holidays.

Method 5: Cancel the Ticket via Email

Sometimes, when you visit the official website of the carrier you may not be able to access a particular form or use any particular method. During those times you can send an email to establish contact with this airline. 

• Send an email to salescenter@airdolomiti.it regarding anything related to cancellations.
• With this method, you can go ahead with reversals.
• In addition, relevant queries can also be cleared.

Everything Related to Return Ticket Cancellations

When you cancel or do not show up for the first flight of a trip, your return ticket is immediately withdrawn from the booking. If the traveler desires to maintain a return trip, despite missing the initial flight, then he or she must inform the operator. 

This should be done within 24 hours of the departure flight time.

Note: The above information is as per the EU directive.

Air Dolomiti Cancellation Fees

The cancellation fee is waived for travelers with “Business Flex” tickets. For others, the airline may charge a small amount when they opt for flight reversals. The amount will be in accordance with the fare price and duration of the flight. 

To know more about the Air Dolomiti cancellation fees, passengers should contact official sources.

Air Dolomiti Flight Refund Policy

This airline has covered its customers in every possible way. It has a set of rules that defines a well-laid policy. The Air Dolomiti refund policy makes provisions for the fliers when a flight is revoked either by the customer or carrier.

• You are eligible to get a full price back in case your reservation is canceled.
• A refund is available for a voluntary cancellation when it is included in the fare booked.
• The request should be made at the “Sales Centre”.
• Customers can also request it through “Manage My Booking”.
• In case you reverse a ticket, you will be paid back when your fare condition permits.
• Should you withdraw due to altitude sickness, you will be reimbursed. 
• In the above case, the company’s doctor can review your documents.
• Contact the travel agent/agency, when you have booked through the same.
• When one or more flights of any trip are revoked:
  • Reach out to the source through which you made the reservation for a refund.
  • For unused flights, the price of a ticket, along with charges/taxes, is credited.
  • The remaining amount, equivalent to fare value, along with taxes, will be credited for partially used tickets.

Air Dolomiti Refund Eligibility Criteria

The flexible refund policy of the carrier can be used by certain people only. The following indicates which fare holders are eligible for this:

Air Dolomiti Refund Limitations Policy

This Air Dolomiti refund policy won’t be able to cover its fliers under exceptional circumstances. People who are traveling by this Italian airline should be aware when they make alterations to their reservations. Also, service charges are non-refundable.

How to Get an Air Dolomiti Refund?

Travelers who cancel their flights will want a refund. Requesting a refund can be easily done by the chatbot. You can use this option from Monday to Friday. It remains enabled during the hours between 09.00 and 17.00. In case of government holidays, it may remain unavailable.

• Go to the official site of Air Dolomiti.
• Click on the blue button on the right-hand side of the page.
• Type ”Refund” after you hit on “Chat”.
• The bot will ask you for your booking code.
• After you are done with that, follow its instructions to complete the refund process.

Air Dolomiti Flight Cancellation Compensation

When the air operator revokes your booking, it takes care of the needs of passengers. Last-minute changes can be troublesome and the airline ensures that Air Dolomiti flight cancellation compensation provides for the inconvenience caused.

• Customers are given an option for rebooking their flights.
• It also provides accommodation if required.
• A seat on another aircraft can also be provided if the situation allows.
• Monetary reimbursements are detailed at the end in a table.
• Amounts are transacted to the concerned bank accounts.
• You are eligible for monetary reimbursements when your flight is delayed for more than 3 hours. 
• The reason behind the delay should be beyond the control of the carrier. 
• This provision is under EU Regulations.

Note: In case you are given an option for rebooking, compensation will be reduced by 50%.

Prerequisites for Compensation

You may be refused transportation or your flight may be canceled. Request a written declaration of your rights, particularly regarding compensation and assistance. You can get it at the check-in desk or at the gate.

Denied Reimbursement

At times the service provider may not give its customers monetary help. To avoid scenarios like that, one should know about the Air Dolomiti cancellation policy. The conditions when fliers may be denied reimbursements are:

• Passengers are notified about reversals within 7 to 14 days, before scheduled departure.
• The gap between the departures is no more than 2 hours.
• Arrival times of offered flights do not exceed 4 hours.

Queries Regarding Air Dolomiti Flight Cancellations

Air Dolomiti offers its customers a personalized support system. They can share a query, claim, and request as per their need on the Request Form page. It can also be used for queries related to group bookings.

• Visit the official Air Dolomiti website.
• Move your cursor to “Book and Manage”.
• As soon as the page expands, tap on “Group Bookings” under “Flights”.
• You will be directed to a page and have to hit on “Request Form”.
• Complete filling up the form and press “Send Request”.

This document can also be used for getting an Air Dolomiti refund. This form has a space where clients can add their queries regarding tickets and information including cancellation and refund requests. You will also be able to claim compensation. 

Going through the procedure given below can help anyone reach there. 

• Once you are on the official website, hit on “Traveling”.
• Click on “Support and Contacts”. 
• Come to“Booking Management”.
• Move on to the end of the page and hit on “Request Form”.
• After a new page opens up, you will need the following:
  • “First Name” and “Surname”
  • Country code 
  • Telephone Number and Email ID
  • Reservation Code and Flight Number
• Fill in your request in detail under “How Can We Help?”
• Now, click on “Submit Request”. 

It is simple for consumers to modify their bookings due to the Air Dolomiti cancellation policy. Each passenger will be free to search for comfort and help at any time during the reversing procedure. The air operator makes things easier through the well-laid-out policies. Anyone seeking assistance will be provided accordingly.

Frequently Asked Questions