Overview of Aeroflot Terminal at Málaga-Costa del Sol Airport (AGP)
The Aeroflot AGP Terminal is known for its layout, which is easy to navigate. The terminal is also equipped with streamlined customs and check-in procedures, offering a smooth and comfortable travel experience.Below is the table summarising the key information about Aeroflot at AGP Terminal 2:| Field | Details |
|---|---|
| Airline Name | Aeroflot Russian Airlines |
| IATA Code | SU |
| ICAO Code | AFL |
| Airport Name | Málaga-Costa del Sol Airport |
| Airport IATA Code | AGP |
| Arrival Terminal | Terminal 2 |
| Departure Terminal | Terminal 2 |
| Ticketing Counter | Daily 24 Hours |
| Address | Av. del Comandante García Morato, s/n, Churriana, 29004, Málaga, Spain |
| Customer Service | +34 913 21 10 00 |
Which Terminal Does Aeroflot Use at Málaga-Costa del Sol Airport (AGP)?
All Aeroflot flights depart and arrive at Terminal 2 of AGP Airport. The terminal offers passengers multilingual staff for assistance, modern amenities, and expedited services that handle a high volume of international passengers.In addition, the Aeroflot AGP terminal also features automated immigration and passport control, duty-free shopping, lounges for premium travelers, and seamless connectivity to transportation options.
Aeroflot Departures from AGP
The Aeroflot flights depart from Terminal 2. The check-in counters are located on the departure level of Terminal 2. The check-in counter usually opens 4 hours before the scheduled departure.Passengers with special requests such as wheelchairs, unaccompanied minors, and passengers travelling with pets or infants must complete the check-in at the Aeroflot check-in counters.
The baggage drop counter is located at the upper level across from the security screening area.
Business Class and Elite SkyTeam members have specialized access to priority check-in, baggage handling, and boarding.
Aeroflot Arrivals at AGP
Arriving Aeroflot flights land at Terminal 2, where passengers will go through customs and immigration.There are separate lanes for passengers traveling with families, expediting their immigration clearance.
The Aeroflot AGP Terminal also features Automated Passport Control (APC) to fast–track the clearance for eligible members.
The baggage claim area is located at the lower level/arrival level of Terminal 2. Passengers must follow the overhead monitor to identify the appropriate carousel to pick up their checked baggage.
Aeroflot Baggage Services at AGP Airport
Aeroflot provides special assistance for passengers who have checked baggage delayed or who encounter damage to their luggage. After you encounter the baggage issue,- Go to the Aeroflot lost and found office, which is located across from the baggage claim area.
- File a Property Irregularity Report (PIR) and provide detailed information about your lost baggage. If the bag is damaged, they click pictures and attach them to the PIR form.
- You will receive a tracking online that helps you monitor your claim online.
- If the bag is delayed for 72 hours or more, the airline will provide compensation for the daily essentials. Passengers must submit the receipts of the last-minute purchase for reimbursement.
Aeroflot Services at AGP Airport
Aeroflot’s AGP Terminal 2 offers an arrangement of services that are offered at the last minute to boost flexibility and convenience for passengers.- Ticketing service: The ticketing counter is located at the Upper Level of Terminal 2. It comes with last-minute bookings, flight changes, and cancellations.
- Special assistance: The airline offers wheelchair assistance, as well as escort service for elderly passengers at the check-in counter. The airline offers special service to passengers traveling with pets as well as unaccompanied minors. These services must be booked on Aeroflot’s website at least 48 hours before departure.
- Pet travel: Aeroflot allows pets in the cabin, and is subject to a fee. The pet travel service must be booked at least 24 hours before departure. The airline staff offers guidance on paperwork, kennel size, and boarding procedures.
- Multilingual Support: The Aeroflot staff at AGP Terminal 2 is proficient in English, Russian, and Polish. You will also find the signage in multiple languages throughout the terminal.
- Seat upgrade: The flight upgrade is available at the check-in counter and must be requested 3 hours before the flight departs.
Aeroflot Flight Delays & Cancellations at AGP Airport
If an Aeroflot flight from Terminal 2 is delayed for three hours or more or cancelled within the airline’s control, passengers are entitled to the following:- Aeroflot may provide vouchers for food and drinks. The vouchers are available in proportion to the waiting time.
- Aeroflot offers additional communication assistance along with free WiFi so that passengers can stay connected during delays.
- For overnight delays, Aeroflot may arrange hotel accommodations.
- The airline offers rebooking assistance to the next available flight.
- If the passenger does not opt for an alternate flight, the airline will offer a refund for the unused portion of the fare.
| Flight Distance | Compensation Amount | Conditions |
| 1,500 – 3,500 km | €400 | Applies to delays of 3+ hours, denied boarding, or last-minute cancellations |
| Over 3,500 km | €600 | Applies to long-haul flights with delays over 4 hours, or cancellations within 14 days |
Dining & Shopping for Aeroflot Passengers at AGP Airport
Terminal 2 offers an eclectic mix of eateries and retail outlets catering to the luxury needs of the international travel experience:| Shopping | Dining |
|---|---|
| Bulgari | Dunkin’ |
| Coach | Starbucks |
| Michael Kors | McDonald’s |
| Montblanc | Pizza Pub |
| TUMI | PZA |
| Victoria’s Secret | Eat & Go Istanbul |
| iS Duty Free | JikJi Cafe |
| Hermes | Soy & Sake |
| Hudson News | Wok & Roll |
| Internet Cafe / Cell Phone | The Local |
| 24-Hour Flower | Soho Bites |
Amenities and Facilities for Aeroflot Passengers at AGP Airport
Passengers traveling via Aeroflot at AGP Terminal can expect quality facilities and top-tier amenities catering to travelers seeking relaxation and comfort:| ATMs | Children’s Play Area |
| Currency Exchange | Lounges |
| Baggage Storage | Art Installations |
| Luggage Carts | Showers |
| Free Wi-Fi | Long-term and short-term parking |
| Charging Stations | Welcome Center |
| Medical Office | Travelers Aid |
| Adams Health Services | Vending Machines |
| Nursing Station | Fresh Flowers |
| Pet Relief Area | Paging Services |
Contact Aeroflot at Málaga-Costa del Sol Airport (AGP)
Whether you need to confirm your flight status or get help with potential flight delays, or want to complete the check-in before you reach the airport, you can contact Aeroflot at AGP Terminal 2 through multiple channels:| Contact Method | Details |
|---|---|
| Contact Number | +34 913 21 10 00 |
| Official Website | www.aeroflot.ru/us-en |
| https://twitter.com/aeroflot | |
| https://www.facebook.com/aeroflotinternational | |
| https://www.instagram.com/aeroflot | |
| YouTube | https://www.youtube.com/channel/UCMuK5ZOPRLqXIDRF-F2JiLQ |
Map of Aeroflot AGP Terminal – Málaga-Costa del Sol Airport (AGP)
For easy navigation within Terminal 2, use the interactive AGP Airport terminal map. The map will direct new passengers to Aeroflot check-in, security lanes, and lounges.Aeroflot’s operations at AGP Terminal 2 come with streamlined services, trained staff that is available 24/7, and a range of facilities that cater to the diverse needs of international passengers. This way, the Aeroflot AGP Terminal ensures a seamless travel experience for departing and arriving passengers.From organized baggage handling to streaming immigration procedures for arrival passengers, the Aeroflot terminal is meant for comfort, convenience, and a hassle-free experience. Whether you’re flying for business or leisure, Aeroflot at AGP is committed to offering airline service with true hospitality and detailed attention to passenger comfort.
Frequently Asked Questions (FAQs)
What terminal is Aeroflot at Málaga-Costa del Sol Airport?
Aeroflot operates from Terminal 2 at Málaga-Costa del Sol Airport (AGP) for arrivals and departures.
Where can I check in for my Aeroflot flight at AGP Airport?
Passengers flying with Aeroflot can check in at Terminal 2, where dedicated Aeroflot counters are located on the departure level.
How early should I arrive at AGP Terminal 2 for an Aeroflot international flight?
It is recommended that Aeroflot passengers arrive at least 3 hours before departure for international flights.
