Xiamen Airlines JFK Terminal – John F. Kennedy International Airport

Xiamen Airlines JFK Terminal – John F. Kennedy International Airport

Xiamen Airlines is a Chinese airline and a member of the Star Alliance that operates out of Terminal 4 at John F. Kennedy International Airport (JFK). Xiamen Airlines is committed to offering a hassle-free travel experience to arriving and departing passengers at JFK Airport. 

The services offered by the airline at Terminal 4 include check-in, security screening, baggage claim, and all other flight-related services. Let’s understand what services and amenities are offered at JFK Terminal 4 by Xiamen Airlines, and how passengers can make the most of them.

Overview of Xiamen Airlines JFK Terminal – John F. Kennedy International Airport

Below is a table that highlights the essential information about Xiamen Airlines’ operations at JFK Terminal 4:

CategoryDetails
Airport NameJohn F. Kennedy International Airport
Airport Code (IATA)JFK
AddressQueens, NY 11430, USA
Airport Phone Number1-718-244-4444
Airline Code (IATA)MF (Xiamen Airlines)
Xiamen Airlines JFK Terminal Phone1-844-629-5557 (Overseas); +86-592-95557 (Nationwide)
Emailnycoffice@xiamenair.com (Ticketing); jfk_handling@xiamenair.com (Airport Passenger Service)
Primary Check-In TerminalTerminal 4
Departures TerminalTerminal 4
Arrivals TerminalTerminal 4
Terminal ConnectionsAirTrain to other terminals; pedestrian walkways to nearby terminals
Ticket Counter HoursOpens 4 hours before departure, closes 1 hour before departure
Self-Service KiosksAvailable in Terminal 4 ticketing lobby
Baggage DropStaffed counters in Terminal 4; self-service tags at kiosks
Recommended Arrival (International)3 hours before departure
TSA Security CheckpointTerminal 4: 24/7
Priority SecurityTSA PreCheck and CLEAR are available

What Terminal is Xiamen Airlines at John F. Kennedy International Airport (JFK)?

Xiamen Airlines operates exclusively from Terminal 4 at John F. Kennedy Airport. The airline offers flights from JFK to Fuzhou and Xiamen in China.

Xiamen Airlines at Terminal 4 offers check-in and baggage handling to its departing passengers. For arriving passengers, there is a facility for customs and immigration at Terminal 4. 

Passengers departing from Terminal 4 must arrive 3 hours before scheduled departure.

Xiamen Airlines Departures from JFK

For passengers departing with Xiamen Airlines, Terminal 4 is where check-in and boarding will take place. Here’s a detailed breakdown of the departure process.

  • Check-In options: Xiamen Airlines passengers can complete check-in through a staffed counter as well as a self-service kiosk. Priority check-in would be offered to Business class passengers and the Egret Miles program. The check-in desk offers multilingual assistance in Mandarin, Cantonese, and English.
  • Baggage drop: The baggage drop counter is located adjacent to the check-in area in Terminal 4. Xiamen Airlines’ baggage policy varies with the fare class:
    • Economy Class allows one checked bag and one carry-on
    • Business Class allows two checked bags for free.
  • Boarding: The boarding for Xiamen Airlines passengers will begin 45 minutes before departure. Passengers must present themselves at the boarding gate within the prescribed time to avoid a no-show. Priority boarding is available in the following order:
  • Business Class
  • SkyTeam Elite Plus
  • Families traveling with infants and passengers with reduced mobility

Xiamen Airlines Arrivals Terminal at JFK

Xiamen Airlines flights arrive at Terminal 4. Passengers will disembark and proceed to customs and immigration before they recover their luggage. Here’s what to expect upon arrival:

Customs and Immigration: International passengers follow the signage and proceed to the U.S. Customs and Border Protection (CBP) area on Level 1. Passengers with Global Entry can use the automated kiosk for faster clearance. The due process can take 30–60 minutes during peak travel season. 

Baggage Claim: After you clear customs, proceed to the baggage claim area on Level 1 of Terminal 4. There are marked carousels that display the flight information. The overhead monitors display the real-time updates on baggage status.

Lost and found: The Xiamen Airlines lost and found desk, located near the baggage claim, assists with delayed, damaged, or missing luggage. International arriving passengers must report the delayed or damaged baggage within 24 hours of the scheduled arrival time.

Xiamen Airlines Lounge at JFK Airport

Xiamen Airlines does not operate a dedicated lounge at JFK Airport. However, passengers who are travelling in Business Class or holding SkyTeam Elite Plus status can access these lounges at JFK

  • Delta Sky Club
  • Virgin Atlantic Clubhouse
  • Emirates Lounge

Amenities at Xiamen Airlines JFK Terminal

Terminal 4 at JFK is equipped with helpful amenities and services that enhance the passengers’ travel experience. Here are all the services that are available for passengers at JFK Terminal 4:

Baggage StorageATMs
Porter ServiceLuggage Storage
JFK Lost and FoundPet Relief Areas
Meet and GreetSpa & Relaxation Services
Information ServicesTicketing Assistance
Free Wi-FiSelf-Service Kiosks
Charging StationsLast-minute flight changes/cancellations
Currency ExchangeGroup booking assistance

Call Xiamen Airlines JFK Terminal Phone +1-844-629-5557 (Overseas); +86-592-95557 (Nationwide) to inquire about all the above-mentioned services.

Dining Options at Xiamen Airlines Terminal in JFK Airport

For departing and arriving passengers traveling with Xiamen Airlines, there are plenty of shopping and dining options. Some of the options include:

  • Le Grand Comptoir
  • Dunkin / Jetbox
  • Dunkin Donuts
  • The Palm Bar & Grille
  • Shake Shack
  • Starbucks.

Shopping Options at Xiamen Airlines Terminal at JFK Airport

There are over 50 retail stores located at Terminal 4, pre- and post-security. Below are some of the popular retail outlets, ranging from travel essentials to apparel stores and high-end luxury brands. 

  • DFS Duty-Free
  • Tech on the Go
  • Victoria’s Secret
  • Michael Kors
  • Kiehl’s
  • Corsa Collections
  • Hugo Boss
  • Swarovski

Transportation options from JFK Terminal 4

Getting to and from John F. Kennedy International Airport (JFK) is convenient when flying with Xiamen Airlines through Terminal 4. The following transit options at JFK Terminal 4 make it easy for passengers to reach Manhattan or other destinations:

  • AirTrain JFK
  • Taxis
  • Ride-Sharing Apps
  • Shuttle Services
  • Public Transit, such as MTA buses numbered Q3, Q10, and B15. 
  • Rental Cars

Assistance for Disabled Passengers at JFK Terminal 4

JFK Terminal 4 is fully ADA compliant and features accessible restrooms, water fountains, and service animal relief areas.  In addition, the Xiamen Airlines passengers can access the following special services during departure and arrival at Terminal 4

  • Motorized wheelchairs and scooters
  • TSA Cares (call 1-855-787-2227 at least 72 hours before travel to arrange assistance)
  • Personalized meet-and-greet services (for passengers with autism)
  • Sunflower Lanyard Program (assistance offered to passengers who require extra time and support)
  • Aira Access (assistance for blind and low-vision travelers)

Map of Xiamen Airlines Terminal at John F. Kennedy International Airport (JFK)

Xiamen Airlines Terminal’s interactive map available below can offer the details of the layout for check-in, baggage desk, security checkpoints, and shopping and dining options., The JFK Airport map features key areas like Level 1 (arrivals and baggage claim, Level 2 (check-in and security), and concourses A and B. 

List of all Xiamen Airlines Terminals Worldwide.

Contact Xiamen Airlines at John F. Kennedy International Airport (JFK)

Whether you’re planning your trip, need assistance with reservations, or have questions about services at JFK Terminal 4, having the right contact is what you need. Xiamen Airlines operates from Terminal 4 at John F. Kennedy International Airport (JFK) and offers multiple ways for passengers to get in touch. Check out the table below:

CategoryDetails
Contact Number1 718-751-4960
Official Websitewww.xiamenair.com
Emailmf@xiamenair.com
Twittertwitter.com/xiamenairlines?lang=en
Facebookwww.facebook.com/XiamenAirlines/
Instagramwww.instagram.com/xiamenairlines/

Passengers travelling through the Xiamen Airlines JFK Terminal can expect a streamlined check-in and security process, backed by diverse shopping and dining options. From check-in to customs, and dining to ground transportation, every service is streamlined under one roof at Terminal 4. The airport offers accessibility help to the disobliged passengers as well. 

Whether you’re traveling for business or leisure, knowing your way around Terminal 4 will ensure a smooth and hassle-free journey. 

Frequently Asked Questions (FAQs)

What terminal is Xiamen Airlines at JFK?

Xiamen Airlines operates out of Terminal 4 at JFK Airport.

Where does Xiamen Airlines arrive at JFK?

All Xiamen Airlines flights arrive at Terminal 4.

Does Xiamen Airlines have a lounge at JFK?

No, but Business Class and SkyTeam Elite Plus passengers can access the Air France Lounge or Korean Air Lounge at Terminal 4.

How early should I arrive for a Xiamen Airlines flight at JFK?

Passengers should arrive 3 hours before international departure.

What are the check-in procedures at the Xiamen Airlines JFK terminal?

Passengers can check in at staffed counters or self-service kiosks in Terminal 4, or online via the Xiamen Airlines website or app. Check-in opens 4 hours and closes 1 hour before departure.

How do I contact the Xiamen Airlines JFK terminal?

Contact Xiamen Airlines at +1-844-629-5557 or email nycoffice@xiamenair.com (ticketing) or jfk_handling@xiamenair.com.