Chicago O’hare International Airport Terminal Guide

Chicago Ohare International Airport is the main international airport serving Chicago and Illinois. It is located 17 miles (27 kilometers) northwest of the Loop business district and is often called the Chicago O’Hare or O’hare airport. Chicago O’hare is the main hub for United Airlines and American Airlines and the Chicago metropolitan area. It has four terminals including a terminal dedicated to international flights. 

Here, we are presenting a comprehensive terminal guide covering the tiniest details of the Chicago O’Hare International Airport terminals. 

General Info Ohare International Airport Wiki

Here is the overview of the Chicago Ohare International Airport – 

Airport	Ohare International Airport
Airport Code	ORD
Owner/Operator	Chicago Department of Aviation
Opened	February 1944
Terminals	Four, namely 1,2,3, and 5 (International travel)
Number of runways	8
Ohare International Airport Address	10000 W. O’Hare Ave., Chicago, IL 60666
ORD Coordinates	41.9803° N, 87.9090° W
Serves	Chicago
Distance from the city	Approximately 17 miles
Aircraft movements	711,561
Passenger volume Statistics (2022)	68,340,619
Website	https://www.flychicago.com/ohare/home/pages/default.aspx
Phone Number	(800) 832-6352

Ohare International Airport Airport Codes

IATA Code	ORD
WMO Code	72530
ICAO Code	KORD
FAA Code	ORD
WORLD AREA Code	41
COUNTRY Code	USA
ORD ZIP Code	IL 60666
IATA METROPOLITAN Code	CHI

Ohare International Airport Map

ORD Terminal Map

Chicago O’Hare International Airport has the airport code ORD. You can head to the website to get a closer look at the Ohare international airport map. You can use the map for a deeper look at the 4 terminals. 

Here is the map of O’hare International airport. 

Airlines Operating from Chicago O’hare Airport

Chicago Ohare International Airport operates 155 domestic locations and 55 international locations. It is the sixth busiest airport in the world with a total of 8 runaways. It conducts over 2,400 flights each day. 

Some of the major Airlines Operating from Chicago Ohare international airport- 

• Aer Lingus– Aer Lingus international airport Terminal 5 is available for arrival and departure. You can request Aer Lingus check-in online to save up overall time and energy. 

• Aeromexico– Aeromexico covers Terminal 5 for all its flights.  The airline allows the passengers to apply for Aeromexico flight change for the date, and time when required. 

• Air Canada– It operates via Air Canada Ohare international airport Terminal 2 at O’hare airport and allows passengers to access flight details in the Air Canada Manage Booking section on the website. 

• Air India– Air India is allotted Terminal 5 for all its flights. Make sure to understand the Air India baggage policy before boarding the aircraft. 

• All Nippon(Ana Airways)– All Nippon operates via Terminals 1 and 5. If there is any flight-related concern, you can apply for the All Nippon cancellation policy. 

• British Airways– It uses Terminal 5 for arrival and departure. You must complete British airways checked baggage guidelines before boarding the flight. 

• Cathay Pacific Airways– Cathay Pacific Airways travels via Terminal 5 for arrival and departure. Complete Cathay Pacific check-in online or at the counter. 

• Ethiopian Airlines– The airline operates from terminal 1 for departure and Terminal 5 for international arrival. The Ethiopian airlines unaccompanied minor service is perfect for children traveling alone. 

• Etihad Airways– Etihad airways conduct arrival and departure via Terminal 5 at the airport. Check out Etihad Airways Manage Booking for flight details. 

Nearest Airports to Chicago O’hare Airport

If you wish to know the nearest airports to Chicago Ohare International Airport, follow the list below- 

• Chicago Midway International Airport– It is located 31 miles to the south of Chicago O’Hare Airport via I-90 W. 
• General Mitchell International Airport– The airport is located 71.9 miles to the north of O’hare airport via I-94 E. 
• Austin Straubel International Airport– Austin Straubel Airport is located 197 miles away from ORD airport. 
• Fort Wayne International Airport– The road distance between Fort Wayne airport and Chicago O’hare airport is 178.5 miles. 

Chicago O’hare International Airport Terminals

O’Hare International Airport is a semi-circle complex with four passenger terminals, allowing for more efficient processing of passengers. ATS train allows transfer between terminals at pre-security areas, while shuttle bus connects domestic terminals including 1,2, and 3 with Terminal 5. 

Here is a detailed rundown of the available Ohare international airport terminals to guide passengers and simplify their journey. 

Ohare International Airport Terminal 1

ORD Airport terminal -1 is one of the domestic terminals at O’hare airport and comprises Concourses B and C. United Airlines operates via Terminal 1 and uses it for international and local flight departures. Terminal 1 has 50 gates for two concourses.

Here are the levels at Terminal 1-

• Baggage Level– Baggage level caters to Chicago Ohare international airport arrivals and offers access to baggage claim and transportation options for passengers. 

• Ticketing Level– Ticketing level deals with check-in and offers access to the boarding gates post check-in. 

Terminal 1 comprises two concourses called B and C. In addition to that- 

• Concourse B– It is Includes B1-B12, B14, B16, B16A, B17, B17A, and B18-24 gates. It comprises two levels-
  • Upper Level– The Upper Level has a direct connection to the roadway, Airport Transit System (ATS), and Chicago Ohare international airport departures. 
  • Lower Level– The Lower Level includes Airport Express, Car Rental, Taxis and Limousines, Suburban and Reserved Taxis, Charter Buses on Ground transportation, and Bus Shuttle Center on Level 1.

• Concourse C:– It is home to gates C1 to C10, C10A, C11, C15, C16, C16A, C17, C18, C18A, and from C19 to C31.

Ohare International Airport Terminal 2:

ORD airport terminal-2 is shaped as a V design and caters to domestic flights. Terminal 2 has 41 gates for two concourses. It consists of the following levels- 

Baggage Level– Ground transportation is available from T2 including Airport Express, Rental Cars, Charter Buses, Suburban and Reserved Taxis, Taxis, Reserved Limousines, Bus/Shuttle Center, Hotel Hilton, and Parking facilities.

Ticketing Level– It is reserved for check-in and boarding areas. It also includes Concourses like- 

• Concourse E: It hosts Delta Sky Club and gates from E1 to E17. 
• Concourse F: It caters to the United Club and covers gates from F1 to F12, F14 to F17, F19 to F23, F24, and F25, and F26 to F28. 

Ohare International Airport Terminal 3:

ORD Airport terminal-3 is one of the domestic airports of ORD airport. Terminal 3 has 79 gates for four concourses. It is alongside Terminal 2 and covers 4 concourses- G, H, K, and L. It includes the following levels- 

Baggage Level- The lower level houses arrivals, baggage claim, and Ground Transportation. 

 Ticketing Level– Includes the check-in and boarding gates. It includes three concourses- 

• Concourse G– It include gates like G1A, G1B, G2A, G2B, G3-G5, G6A, G6B, G7-G14, G14A, G15-G21, G-13, G-14, G-14A, and G-15 on lower level.
• Concourse H: Gates H1-H18 are located close to Rotunda, and Admirals Club is between Concourses H and K. 
• Concourse K: Includes K1-K5, K6A, K6B, and K7-K17 departure gates. 
• Concourse L: It comprises L1, L2A, L2B, L3-L5, L6A, L6B, L7-L9, L10A, L10B, L10C, L11, L11a, and L11b boarding gates. 

Ohare International Airport Terminal 5:

Ohare international airport terminal-5 is the only international terminal at the Chicago O’hare International Airport. Terminal 5 has 21 gates for one concourse. It comprises the given levels- 

• Baggage Level– Terminal 5 is home to the Arrivals area, ATS train station connecting Terminal 5, Ground Transportation options, and Baggage Claim 3A to 3. 

• Ticketing Level– It is the departure area and includes the check-in area for passengers at the ticketing level. Concourse M, where gates M10-M21 and M9-M11 are located, is where check-in counters and gates can be found. 

Every terminal has a dedicated function and offers numerous fasciitis like shops, lounges, wifi, etc. 

List of Airlines that uses Chicago O’Hare International Airport Terminals

Airlines	Phone Number (General Queries)	Airlines Use ORD Terminal
Aer Lingus	1-800-474-7424	Aer Lingus O’hare International Airport Terminal 5
AeroMexico	1-800-237-6639	AeroMexico O’hare International Airport Terminal 5
Air Canada	1-888-247-2262	Air Canada O’hare International Airport Terminal 2
Air France	1-800-237-2747	Air France O’hare International Airport Terminal 5
Air India	1-800-621-8231	Air India O’hare International Airport Terminal 5
Air New Zealand	800.262.1234	Air New Zealand O’hare International Airport Terminal 5
Alaska Airlines	1-800-252-7522	Alaska Airlines O’hare International Airport Terminal 2
All Nippon	1-800-235-9262	All Nippon O’hare International Airport Terminal 1 and 5
American Airlines	1-800-433-7300	American Airlines O’hare International Airport Terminal 3 (Departures) 5 (International Arrivals)
Austrian Airlines	1-800-843-0002	Austrian Airlines O’hare International Airport Terminal 5
British Airways	1-800-247-9297	British Airways O’hare International Airport Terminal 5
Cape Air	800-227-3247	Cape Air O’hare International Airport Terminal 3
Cathay Pacific Airways	1-800-233-2742	Cathay Pacific Airways O’hare International Airport Terminal 5
Copa Airlines	1-800-359-2672	Copa Airlines O’hare International Airport Terminal 5
Delta and Delta Shuttle	1-800-221-1212	Delta and Delta Shuttle O’hare International Airport Terminal 5
Denver Air Connection (Key Lime Air)	866-373-8513	Denver Air Connection (Key Lime Air) O’hare International Airport Terminal 3
EVA Air	1-847-261-9900	EVA Air O’hare International Airport Terminal 5
Emirates	1-800-777-3999	Emirates O’hare International Airport Terminal 5
Ethiopian Airlines	1 -800-445-2733	Ethiopian Airlines O’hare International Airport Terminal 1 (Departures) 5 (International Arrivals)
Etihad Airways	1-877-690-0767	Etihad Airways O’hare International Airport Terminal 5
Finnair	1-877-757-7143	Finnair O’hare International Airport Terminal 5
Frontier Airlines	1-801-401-9000​	Frontier Airlines O’hare International Airport Terminal 5
Iberia Airlines	1-800-772-4642	Iberia Airlines O’hare International Airport Terminal 3 (Departures) and 5 (Arrivals)
Icelandair	1-800-223-5500	Icelandair O’hare International Airport Terminal 5
Japan Airlines (JAL)	1-800-525-3663	Japan Airlines (JAL) O’hare International Airport Terminal 3 (Departures) and 5 (Arrivals)
JetBlue	1-800-538-2583	JetBlue O’hare International Airport Terminal 2
KLM Royal Dutch	1-800-618-0104	KLM Royal Dutch O’hare International Airport Terminal 5
Korean Air	1-800-438-5000	Korean Air O’hare International Airport Terminal 5
LOT Polish Airlines	1-212-789-0970	LOT Polish Airlines O’hare International Airport Terminal 5
Lufthansa	1-800-645-3880	Lufthansa O’hare International Airport Terminal 1 (Departures) and 5 (Arrivals)
Qatar Airways	1-877-777-2827	Qatar Airways O’hare International Airport Terminal 5
Royal Jordanian	1-212-949-0050	Royal Jordanian O’hare International Airport Terminal 5
SWISS	1-833-626-0737	SWISS O’hare International Airport Terminal 5
Scandinavian Airlines (SAS)	1-800-221-2350	Scandinavian Airlines (SAS) O’hare International Airport Terminal 5
Southern Airways Express	1-800-329-0485	Southern Airways Express O’hare International Airport Terminal 2
Southwest Airlines	1-800-435-9792	Southwest Airlines O’hare International Airport Terminal 5
Spirit Airlines	1-855-728-3555	Spirit Airlines O’hare International Airport Terminal 3
Sun Country	651-905-2737	Sun Country O’hare International Airport Terminal 5
TAP Air Portugal	800-221-7370	TAP Air Portugal O’hare International Airport Terminal 5
Turkish Airlines	1-800-874-8875	Turkish Airlines O’hare International Airport Terminal 5
United Airlines	1-800-864-8331 (Domestic), 1-800-538-2929 (International)	United Airlines O’hare International Airport Terminal 1 (Departures) 5 (International Arrivals)
VivaAerobus	1-866-359-8482	VivaAerobus O’hare International Airport Terminal 5
Volaris Airlines	(855) 865-2747	Volaris Airlines O’hare International Airport Terminal 5
Westjet Airlines	1-888-937-8538	Westjet Airlines O’hare International Airport Terminal 5

Chicago O’Hare Airport (ORD) Runway

Located 23 kilometers northwest of the Loop district, Chicago O’Hare Airport (ORD Airport) is also regarded as “the busiest square mile in the world”. It is equipped with 8 parallel runways that can handle passenger traffic of 68,340,619 as per 2022 statistics.

O’Hare Airport Runway Data

Name	Length	Width	Surface	Lighted
04R-22L	8,075 ft	150 ft	Asphalt	Yes
04L-22R	7,500 ft	150 ft	Asphalt	Yes
09R-27L	7,967 ft	150 ft	Asphalt	Yes
09L-27R	7,500 ft	150 ft	Asphalt	Yes
15-33	9,686 ft	200 ft	Asphalt	Yes
14L-32R	10,005 ft	150 ft	Asphalt	Yes
18-36	5,332 ft	150 ft	Asphalt	Yes
10L-28R	13,000 ft	150 ft	Concrete	Yes
10C-28C	10,801 ft	200 ft	Concrete	Yes

Security and Customs at Chicago O’hare International Airport 

Transportation Security Administration​ (TSA) manages security and safety at O’Hare in each terminal. Here is a detailed analysis of security guidelines at the airport. 

Security at Chicago Ohare International Airport

ORD airport follows the given security guidelines. 

• TSA Precheck– TSA Pre✓ Program allows low-risk travelers and U.S. Armed Forces service members to experience faster, more efficient screening at airport checkpoints. The Precheck lanes are available only in Terminals 1,2, and 3. Fly from T5 with a card that allows you to enter regular lanes with your shoes on. 

• Global Entry– ORD has Global Entry kiosks for expedited clearance from international flights, as well as an interview center. It is a U.S. Customs and Border Protection or CBP program providing quick clearance for pre-approved, low-risk travelers.

• Mobile Passport Control– Mobile Passport Control (MPC) allows eligible travelers to submit their passport and customs declaration information through a free, secure app, reducing passport control inspection time and overall wait time.

Customs at Chicago OHare International Airport

Here are key customers to take into account at the airport. 

• It is crucial to restrict carrying prohibited items in luggage.
• Before proceeding to the travel document checker, bring your boarding pass and a form of identification authorized.
• Remove liquids and large electronics from carry-on baggage.
• Place valuable items in a carry-on bag while waiting in line and remove items like heavy jewelry, outerwear, and shoes. 
• Liquids, creams, oils, gels, and pasts must be 3.4 ounces or below and placed in a bin for screening, as oversized liquids can cause delays.
• Passengers can assist with the screening by organizing their carry-on luggage. 
• TSA Cares provides assistance to travelers with disabilities, medical conditions, and special circumstances. 

The airline ensures that the passengers travel within the specified laws for a safe journey. 

ORD Airport Lounges

ORD offers 20 lounges, including Admirals Club, Swissport Lounge, and United Club for a luxurious relaxing experience for the passengers. Some of the popular lounges are listed below- 

• American Flagship Lounge– It is available on Terminal 3 from gates H6/K6. It provides facilities like personalized service, premium wine tables, chef-inspired meals, specialty, cocktail bars, expansive seating, and shower suites. 

• United Polaris Lounge– You can find the lounge on Terminal 1 at gates C-18 for international first and business-class passengers only. 

• Delta Sky Club– It is available at Terminal 5 at Gate M13. 

• United Club– It is available at terminal 1 at gates B6, C10, F9, and B18. It includes amenities like wifi, private booths, a bar, and free magazines. 

These are some airport lounges at the airport. Head to the website to find the full list based on your airline. 

Dining and Drinks at Chicago O’hare International Airport

The airline offers a great deal of dining, drinks, and shopping choices for the passengers. Local eateries like Tortas Frontera, Billy Goat Tavern, and Publican offer diverse food options. 

Some popular eateries and food stations are discussed below- 

• R.J. Grunts Burgers & Fries– You can indulge in Chicago’s favorite classic American burgers with Buffalo-style Chicken Fingers and Sandwiches and French fries. It is located at Terminal 5. 

• B-Smooth, Smoothies, and Salad– It is a quick-serve smoothie and salad stand in Chicagoland, offering fresh fruit smoothies and herbs available at Terminal 3.

• BJ Gourmet Market– Located at Terminal 3, it offers high-quality food with excellent customer service at a reasonable price.

• Big Bowl– It is available at Terminal 5 and offers flavors of Thailand and China with a menu of seasonal ingredients and made-from-scratch dishes, with high-quality ingredients and hand-crafted cocktails, ginger ale, and local beer and wine.

These are only some of the critical eateries at the airport. You can also find a plethora of shopping centers and vending machines at O’hare airport. 

ORD Airport Wi-Fi and Charging Stations

ORD offers unlimited free Wi-Fi internet access at O’Hare International Airport. You can also find various power stations as well with wheelchair accessibility. 

• Wifi– To access the Wi-FI network, make sure the “Wi-Fi” function is turned on and select “Boingo Hotspot” or “Free_ORD _Wi-Fi”. Launch an Internet browser and select “Watch Ad to Connect”. Supported devices include tablets, smartphones, and laptops. 

• Power Stations– Power Stations provide travelers with a convenient area to recharge electronic devices at no charge, with four to eight seating positions and one wheelchair-accessible workstation.

You can find the wifi accessibility and power stations at all terminals-1,2,3 and 5 of the airport. There are various other charging stations and wifi junctions at the airport for the convenience of the passengers. 

ORD Airport Lost and Found

Passengers can contact Chicago Ohare international airport lost and Found. Several organizations handle lost and found items at O’Hare International Airport. If you are looking for a lost item, contact the organization closest to where it was reported missing. 

If you are unsure about the whereabouts of the item, please contact one of the departments listed below. 

Concern	Phone Number
Airport Transit System	773-462-0400
Food Services	773-377-7804
Parking Lots	773-686-7532
Within the Terminals	773-686-2385​​​​​​
Security Screening Areas	773-377-1210
Terminal 5 Customs	773-686-3157

Facilities and services at the Chicago O’hare International Airport

O’hare International Airport ensures that the passengers have access to all amenities and necessities when needed. 

• Travelers Aid– Travelers Aid service desks are located in every terminal at ORD, with the main office in Terminal 2, and Concourse F near the Changing Places facility. 
• Children’s Play areas– ORD has a Family Lounge with colorful seating and live entertainment, ranking among the top 10 kid-friendly airports in the US.
• Baby Facilities– Nursing rooms are located in terminals 1-1, 2, 3, 4, 5, and M20.
• Restrooms– Unisex family restrooms are available at all terminals, including Gates B4, B10, C16, C20, and baggage claim.
• Pet Relief areas– Terminal 3 has a pet relief area inside the secure area, but you can also find relief areas in Terminals 1,2, and 3. 
• Duty-Free– Duty-free shopping is available at all terminals.
• Smoking Areas– ORD is a smoke-free airport with designated smoking areas.
• Prayer– Multi-faith chapel located in Terminal 2.
• Medical Centre– Passengers can visit O’Hare Urgent Care Clinic for urgent care.

Travel to and from ORD

O’Hare International Airport offers many ways to get to and from the airport. Some of the popular ways include-

• Shuttles and regional buses– Airport shuttles offer a convenient alternative for traveling to and from O’Hare International Airport, and regional buses are a great option for those traveling outside the Chicagoland area. Regional buses transport passengers to areas in Illinois, Indiana, Iowa, and Wisconsin.

• Taxis, Limousines, – Getting to and from O’Hare International Airport by taxi is easy and convenient. Limousines are available for the both City of Chicago and suburban destinations. 

• Rideshare– A Rideshare provides pre-arranged transportation services by an Internet-enabled application or digital platform.

You can check the availability and offers on group travel via various means of transport. Choose the right means of commutation and save up time and energy. 

Directions by Car to Chicago O’hare International Airport

If you travel to the Chicago O’hare international airport, here are the routes you can for travel- 

• From Chicago– Passengers can travel via I-90 W to reach the airport. It is an 18-minute ride and covers a distance of 16.9 miles. 
• From Milwaukee– The airport is located 78.1 miles away from Milwaukee via I-94 E and is 1 hour and 12 minutes apart. 
• Direction From Madison– O’hare airport is situated 2 hours away from Madison city. The road distance between the cities is 132.1 miles via I-90E. 

It is important to keep in mind that the roads may suffer high traffic during daily working hours. Make sure to give yourself extra time to avoid unavoidable delays and have a safe road journey. 

Parking at Chicago O’hare International Airport

Ohare international airport parking includes valet service, hourly and daily parking, and long-term/economy parking. 

• Short-term parking– Hourly parking is available in the main parking garage, on Level 1 adjacent to Terminals 1-3 and Parking lot D on Terminal 5. It costs between 3 USD to 77 USD for up to 24 hours of parking.

• Daily parking– It is cheaper than hourly parking at Ohare international airport if you are parking beyond 4 hours. The maximum cost between 9 to 24 hours is 42 USD. 

• Long-term parking– Economy Lots E, F, and G are the most economical options for long-term parking, with clearance of 8 feet 2 inches and free access to the Airport Transit System. It costs 22 USD for up to 24 hours. 

• Valet Parking- Valet parking costs $26 for 0-8 hours and $64 for daily parking.

Parking at Ohare international airport offers more than 200 parking lots for passengers with wheelchair accessibility. You can apply for pick-up and drop-off parking, off-site and hotel parking, and reserved parking for passengers with a small reservation fee of 10 USD. 

Car Rental at Chicago O’hare International Airport

The Multi-Modal Facility houses rental car companies (MMF). Passengers can use the Airport Transit System to get to or from the MMF from the terminals (ATS). 

Here are some of the popular rental companies and their contact numbers- 

Companies	Phone Number
​​Alamo	(844) 354-6962
Avis	(773) 825-4600
Budget	(800) 218-7992
Dollar	(800) 800-4000
Enterprise	(855) 266-9289
​Fox	(323) 593-7485
Hertz	(800) 654-3131
National	(800) 367-6767

Airport Hotels at Chicago O’hare International Airport

Ohare international airport hotels are near the airport for passengers who need to rest between flights or require a stay near the airport. Here are some available options of hotels near Ohare international airport-

• The Hilton Chicago O’Hare Airport Hotel– The Hilton Chicago O’Hare Airport Hotel is directly across from Terminals 1, 2, and 3. It also has an indoor walkway to the CTA Blue Line and showers for a small fare at their health club.

• Best Western at O’hare– It is located 5 minutes away from the O’hare airport and comprises an Airport shuttle, free WiFi, a fitness center, non-smoking rooms, room service, disabled facilities, and breakfast.

• Sheraton Suites Chicago O’Hare– It is located 5 minutes away from the ORD airport and is well facilitated with amenities like Private parking, airport shuttle, WiFi, family rooms, fitness center, non-smoking rooms, bar, and breakfast.

• Four Points by Sheraton Chicago O’Hare– It is located 3.2 kilometers away from the Chicago airport. An indoor swimming pool, airport shuttle, free WiFi, non-smoking rooms, room service, tea/coffee maker, bar, and breakfast are some of the facilities offered by the hotel. 

These are only some of the available options at the airport. Make sure to research more to find local hotels near Ohare international airport and available deals. 

Frequently Asked Questions